HR Generalist
Job Summary The anticipated duration of this temporary assignment is approximately 5 months. Will include optional medical benefits, holiday pay and sick leave accrual.
UCSF Human Resources has a mission of attracting, developing, and retaining outstanding and diverse people with a vision of being a strategic and reliable partner empowering the UCSF community to leverage their talents. Human Resources is committed to providing an outstanding customer experience, prioritizing workforce strategies, creating an engaging environment focused on continuous improvement for the HR team, and demonstrating value to the organization. Our team partners closely with UCSF Campus Departments and the Health System, HR Talent Management and People Wellness, and other teams, to assist and deliver a comprehensive array of HR services designed to attract, develop and retain diverse workforce talent.
The position will work with teammates and client departments to facilitate their Human Resources business needs, be responsive, identify problems, assist with resolution of routine issues, and analyzes moderately complex issues to recommend solutions. The individual will also coordinate with schools, business units, and specialty centers to deliver efficient and effective personnel services, while ensuring compliance with UCSF policy and procedures. The HR Generalist 2 will be held accountable to high customer service standards, service level agreements and related metrics. The HR Generalist 2 will perform all duties with tact, discretion and according to confidentiality requirements
Key Responsibilities: * Provide telephonic and/or written detailed guidance to employees, supervisors and managers on all HR related questions: compensation programs, union contracts, personnel policies, and procedures and more.
* Applies professional HR concepts when counseling employees concerning work-related issues of moderate scope and complexity.
* Responsible for escalating issues to Staff Human Resources Supervisor.
* Reviewing various HR requests specifically but not limited to new employee onboarding requests, timekeeping or payroll-related requests, analyzing and processing as appropriate; assisting Staff Generalists with needed HR tasks and in other related duties as assigned.
* Support new hires, employees and department managers on issues related to Human Resources transactions, payroll, benefits, employee apparel program, HBS timekeeping, pay rates, etc.
* Partner closely with Talent Acquisition, Compensation, Benefits and Leave Management, Occupational Health, Labor and Employee Relations, Human Resources Information Systems (HRIS), Hitachi, HBS Processing Center, UCPath Center, Payroll and Campus Human Resources.
* Troubleshoots issues and ensure completion of all new hire documentation within HR systems.
* Under general supervision, develops knowledge based on current metrics to assist in building knowledge content for future use and develops templates for use in assisting customers more efficiently and effectively.
* Under general supervision, provides advice and counsel to client groups according to established human resources policies and procedures.
* Manages sensitive and confidential information and effectively and collaboratively interacts with client groups and all stakeholders. The final salary and offer components are subject to additional approvals based on UC policy. To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles) Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role. For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications * Strong verbal/written communication skills to provide excellent customer service
* Proficiency in MS Word, Excel, Outlook, PowerPoint, and Adobe Acrobat
* Ability to effectively utilize multiple systems, including HRIS web-based systems to perform daily work
* Ability to work effectively in a team environment
* Ability to work with confidential and sensitive information in a discrete and professional manner
* Excellent organizational skills, ability to multitask and manage deadlines
* Excellent customer service and organizational skills
* Ability to utilize an applicant tracking or Human Resources System
* Must be flexible to support various HR-related tasks as detailed above
* 1 to 2 years of applicable work experience in Human Resources or a customer service-related role Preferred Qualifications * Prior experience performing HR and/or payroll support for a high-volume department
* Prior experience using Applicant Tracking Systems, CRM, and HRIS tools
* Prior experience researching policies and union contracts
* Specific knowledge and experience with Leave of Absence (LOA)
* Experience with telephonic customer service
* HR Certificate (PHR) License/Certification
- Bachelor's Degree in a related area and/or equivalent experience/training
About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 007595 HR GENERALIST 2 Job Category Administrative Support, Human Resources, Professional (Non-Clinical), Professional and Managerial, Temporary Employment Bargaining Unit 99 - Policy-Covered (No Bargaining Unit) Employee Class Temporary Employment Location San Francisco, CA Campus Minnesota Street (SF) Additional Shift Details Monday- Friday, 8am-5pm |
University of California - San Francisco Campus and Health
sick time
Feb 15, 2025