Retirement Consultant

Retirement

Purpose and Scope
University of Missouri Human Resources provides leadership in the planning, integration, and implementation of human resource services and programs for faculty and staff across all campuses and the health system. Collectively with campus colleagues, we serve as a strategic and trusted advisor, support a dynamic culture and workforce, and pursue continuous improvement through knowledge, collaboration and leadership.

The UM HR Retirement team has an overall responsibility for providing support, education, and stewardship for the University of Missouri Retirement Plans for all Faculty and Staff, including matters pertaining to the Defined Benefit Plan, the Hybrid Plan, the Defined Contribution Plan, Voluntary Retirement Plans, and Retiree Health and Welfare programs.

This position will have key responsibilities in the daily retirement functions carried out on behalf of the Board of Curators of the University of Missouri. This position will provide analytical oversight with calculating Retirement Benefits in accordance with the Retirement, Disability, and Death Benefit Plan as well as provide customer support to the department's daily functions. The following responsibilities are performed by a team of 3.0 FTE and are part of the overall Retirement Team, serving over 55,000 active and separated benefit recipients yearly.

Responsibilities

35% Analyze and calculate defined benefit and health & welfare benefit eligibility.

• Calculate defined benefit pension creditable service & salary, and eligibility for benefits to which members are entitled under the Plan.
• Calculate optional forms of pension payments.
• Understand and maintain knowledge of legal plans and provisions to ensure compliance of processes and determinations.

25% Customer Service & Communication

• Manage customer relations for all participants, active and separated, and plan beneficiaries by responding to routine and non-routine inquiries to provide counseling regarding Plan provisions, benefit entitlement, and options.
• Provide excellent customer service and customer experience for all interactions. Maintain confidentiality and provide support to customers on sensitive issues.
• Serve as subject-matter expert for escalated retirement inquiries and resolution problem solving.
• Provide assistance to campus colleagues with specific plan provisions or retirement questions.
• May conduct presentations for employees preparing for retirement and/or to educate retirees on plan changes.
• May conduct individual retirement planning appointments to interpret and explain Plan provisions, benefit eligibility and options, and retirement process.

25% Voluntary Retirement Plans

• Provide analytical support for the Voluntary Retirement Plans by determining eligibility, enrolling employees in elections, processing loans and distributions, and reviewing hardship and unforeseeable emergency requests.
• Analyze and make appropriate updates in response to daily, weekly, or monthly reports.
• May provide other assistance or back-up as needed.

10% Vendor and Cross Departmental Relationships

• Work directly with current and legacy retirement plan vendors for various plan administration requirements (loan/distributions, reporting/auditing, hardships, etc.).
• Work directly with University payroll, Benefits, HR Service Center, HRIS, Campus HR, HR Business Partners, etc. on various plan administration and auditing functions.

5% Other duties as assigned

As with all positions, involvement with other duties and responsibilities may be expected in order to support the mission and purpose of the University of Missouri.

Monday - Friday, 8am-5pm

Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.

Demonstrated analytical background with financial and/or accounting experience.

Ability to understand the UM Retirement Plans and interpret impact to faculty, staff, and retirees. Experience working with defined benefit and defined contribution retirement plans.

Familiarity with university systems (PeopleSoft, Perceptive Content, RPAS) and policies.

Salary Range: $51,875.20 - $57,000.00 per year
Grade: GGS-010
University Title: Human Resources Consultant
Internal applicants can determine their University title by accessing the Talent Profile tile in myHR

Complete online application and submit a cover letter and resume.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.