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The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: Asa Front Desk Clerk at Luxor, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful check-in experiences for guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience. THE STARTING RATE: $20.86 THE SCHEDULE:On Call Hours of Operation Mon to Sun: 24 Hours Luxor Hotel & Casino | Iconic Pyramid Hotel on the Las Vegas Strip THE DAY-TO-DAY:
Ensure a smooth and professional experience by managing early and late arrivals, walk-ins, and all aspects of guest check-ins and check-outs Enhance guest experience by offering upgraded accommodations where available in accordance with authorized programs and processes Quickly address and resolve guest concerns while proactively identifying and managing potential challenges Partner with Housekeeping and other related departments to meet guest expectations and special requests Accurately post charges and credits, collect various forms of payments, ensuring balanced financial transactions Control and issue keys while promoting security, privacy, and confidentiality of all guests Assist Guest Services Representatives by managing calls, and responding to guest emails Balance room inventory in advance and identify and resolve any over-commitments by room types Review out of order rooms for accurate return dates; report any room maintenance problems to management, housekeeping and/or engineering Generate daily reports, including group arrivals and departures, housekeeping briefs, and trace reports, to support job duties
THE IDEAL CANDIDATE:
Is a minimum of 18 years of age Has a high school diploma, GED or equivalenteducation experience Has prior experience as a Concierge, Hotel Front Desk Agent, or VIP Lounge Representative in a hotel or resort setting Has a strong administrative background and is highly skilled at adapting to various software systems
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off-shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14042 Are you ready to JOIN THE SHOW? Apply today!
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MGM Resorts International
$20.86
Feb 12, 2025