Program Assistant

Expected Hourly Pay Rate:

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

General Summary
Under general supervision of the Child Care Financial Assistance Manager, the Program Assistant is responsible for providing administrative and program support for the Case Management Department.

Program Assistant Job Flyer

Essential Duties And Responsibilities

Within the team structure, provide administrative support services to case specialist and teams for families enrolled in subsidized child care programs, which include the following responsibilities:

• Receive and process mail, log documentation into NOHO in a timely manner according to program regulations and guidelines. Review submitted documentation to assure completion; follow-up on missing documentation. 25%
• Support Subsidy tasks including, but not limited to: filing, typing, sending/receiving/logging subsidized mailings; preparing enrollment and provider packets; sending copies of Notice of Action to parents and/or DPSS, and clerical support with photocopying, filing, faxing, typing, mail processing. 20%
• Answer telephones, assist callers or transfer calls needing attention. Provide phone call follow-up as needed. Log into NOHO as necessary.15%
• Enter data in NoHo and do searches in response to inquiries. 15%

Non-Essential Duties And Responsibilities

These duties include tasks that are required, but currently comprise of less than 5% of the daily workflow for this job:

• Participate in meetings
• Prepare, send and receive courier mail (FEDEx/Certified Mail/ UPS, etc...).
• Provide support to Subsidized Program managers as needed. Participate in agency-sponsored workshops, conferences and events as needed
• All other duties that may be required, as part of the essential functions of the job, as assigned.

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
  

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at Recruiting@ccrcca.org.