Internship - Salesforce

PACCAR is a Global Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and OAF trucks. PACCAR is a global technology leader in the design, manufacture, and customer support of high-quality light-, medium- and heavy duty trucks under the Kenworth, Peterbilt and OAF nameplates. PACCAR designs and manufactures advanced diesel engines and provides customized financial services, information technology and truck parts related to its principal business.

Whether you want to design the transportation technology of tomorrow, support the staff functions of a dynamic, international leader, or build our excellent products and services - you can develop the career you desire with PACCAR. Get started!

About the Team

PACCAR is a dynamic and innovative company dedicated to delivering top-notch solutions to our clients. We're seeking a Salesforce Intern with a strong focus on providing technical leadership and guidance to development teams, ensuring the successful delivery of Salesforce projects, standards, and governance

The Role

We are looking for a motivated and enthusiastic Salesforce Intern to join our Salesforce Center of Excellence (CoE). As a Salesforce Intern, you will gain hands-on experience in Salesforce administration, development, and support. You will work closely with our experienced team to learn and contribute to various Salesforce projects and best practices.

• Monitoring and Maintenance: Help monitor system performance and user adoption metrics. Assist in routine maintenance tasks, such as checking for orphaned records or ensuring compliance with data governance policies.
• Basic Configuration Tasks: Learn and assist with basic configuration tasks, such as creating custom fields, page layouts, or record types under supervision. Familiarize yourself with Salesforce setup and settings.
• Shadowing and Learning: Shadow experienced team members to learn about advanced functionalities and how the CoE operates. Take notes and ask questions to deepen understanding of Salesforce and its business applications.
• Collaboration with Teams: Collaborate with different teams to understand their needs and how Salesforce can support them. Participate in team meetings to share insights and learn about ongoing projects.
• Training and Workshops: Help organize and facilitate training sessions or workshops for users to enhance their Salesforce skills. Prepare training materials and presentations.
• Research and Best Practices: Conduct research on Salesforce features, tools, and best practices. Summarize findings and present them to the CoE team.
• Reporting and Analytics: Assist in creating basic reports and dashboards to track key metrics and performance indicators. Gather data for regular reports and help analyze trends.
• Data Entry and Management: Assist in updating and maintaining Salesforce records, ensuring data accuracy. Support data cleansing efforts to remove duplicates or outdated information.

• Currently pursuing a degree in Computer Science, Information Technology, Business, or a related field.
• Basic understanding of Salesforce or other CRM platforms is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies and processes.

• AGILE/Scrum
• Salesforce Administrator
• Salesforce APEX Development
• Azure DevOps
• UI Path
• Flexara

• Pursuing a Bachelor's or Master's degree in Computer Science, Informatics, or related field.

As a U.S. PACCAR intern, you have a full range of benefit options including:

• 401k with up to a 5% company match
• Sick Leave
• Medical, dental, and vision plans for you and your family
• Flexible spending accounts (FSA) and health savings account (HSA)
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• Global Fortune 500 company with a wide array of growth, training, and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their field

PACCAR has success with diverse teams of employees working together to achieve excellent results. Having a diverse and inclusive work environment ensures PACCAR has the talent needed to conduct business today and in the future by leveraging different backgrounds, skills, and viewpoints. We believe diversity in the workplace increases innovation, results in better decisions and increases employee engagement.

PACCAR increases awareness through the efforts of global company-wide Diversity Councils and various employee resource groups that support initiatives & activities including multi-cultural events, outreach, mentorship programs, and more. PACCAR has been awarded the Top Company for Women to Work for in Transportation since 2018 by the Women In Trucking Association and Newsweek 2023 America's Greatest Workplaces for Women.

PACCAR is an Equal Opportunity Employer/Protected Veteran/Disability. At PACCAR, we value talent and promote growth and development. We carefully consider numerous compensation factors including your education, training, or experience.

The salaries for intern positions are as follows:

Undergraduate Enrollment - $25 / hour

Graduate Enrollment - $30 / hour