IT Manager - Business Analysis & Project Management

ACRT, Inc.
life insurance, paid time off, paid holidays, sick time, long term disability, tuition reimbursement, 401(k), retirement plan
United States, Ohio, Stow
Feb 17, 2025
ACRT, Inc. Company: ACRT Services, Inc. About The Team ACRT Services offers expert independent consulting solutions to utilities and associated organizations throughout the United States, including vegetation management consulting, arborist training, customized safety courses, technology solutions, utility metering services, and more. At ACRT Services, our organizational culture is built on four strategic pillars including the people and the amazing things they can accomplish, dedication and the success it brings over the long term, process and the benefits of a job done right and education and the difference it can mean in the lives of those we touch. About the Role The IT Manager will oversee a team of Business Analysts and Project Managers, ensuring the successful delivery of IT projects, process improvements, and system enhancements. This role will be responsible for leading initiatives related to Workday, managing cross-functional collaboration, and optimizing business processes through technology. The ideal candidate will have a background in IT project management, business analysis, and Workday systems, with experience in enterprise applications, stakeholder management, and change management. The IT Manager will work closely with internal business units, IT leadership, and external vendors to align technology solutions with business needs, while ensuring compliance with industry best practices and company policies. Systems that you would commonly be supporting include Workday, Sales and Fleet systems What You'll Do Team Leadership & Project Oversight: Lead, mentor, and manage a team of Business Analysts and Project Managers to drive successful project delivery. Develop and implement best practices for IT project execution, ensuring alignment with business goals. Oversee Workday-related projects, including system upgrades, module implementation, process automation, and reporting improvements. Manage enhancements and upgrades to various SaaS applications that support the Sales and Fleet teams. Lead the team in managing project timelines, budgets, and resource allocation to meet company objectives. Business Process Optimization & Workday Expertise: Collaborate with stakeholders to analyze business needs, gather requirements, and develop system solutions. Identify and implement process improvements within Workday to enhance operational efficiency. Leads Workday subject matter experts (SME), providing guidance on configurations, integrations, and troubleshooting in partnership with outside consultant support. Ensure Workday system stability, security, and data integrity through proactive management and governance. Cross-Functional Collaboration & Communication: Partner with HR, Finance, Operations, and IT teams to align software capabilities with strategic business initiatives. Facilitate meetings, status updates, and presentations to executive leadership and key stakeholders. Act as a liaison between technical and non-technical teams, translating business requirements into technical solutions. Partner with other departments to coordinate change management strategies to ensure smooth adoption of new Workday features and process changes. Risk Management & Compliance: Ensure all software configurations and integrations adhere to compliance, data privacy, and security standards. Monitor system performance, troubleshoot issues, and implement corrective actions. Collaborate with IT security teams to enforce user access controls and role-based security within software. Must haves: Education: Bachelor's degree in Information Technology, Business Administration, Computer Science or related field, or eight or more years of related software and project management IT experience. Experience: 5+ years of IT project management and business analysis experience. 2+ years of Workday or similar software system administration, implementation, or optimization experience. Preferred: Prior experience managing a team of Business Analysts and/or Project Managers. Technical Skills: Understanding of project management around enterprise applications. Experience with Workday reporting, security roles, and business process configurations. Knowledge of data analytics, system integrations (EIBs, Workday Studio, APIs), and workflow automation. Nice to haves: Experience in Agile and Waterfall project management methodologies. Familiarity with Workday HRIS, payroll systems, financials and Adaptive. Prior experience in enterprise IT strategy, vendor management, or digital transformation projects. Benefits Health and Safety Group health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Saving Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members Retirement Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match Time Off Paid Vacation and Sick Time Paid Holidays including the day after Thanksgiving and Christmas Eve Veterans Day paid time off for our veterans Perks Company paid cellphone or mobile allowance Tuition reimbursement program We believe in being comfortable at work. ACRT Services has a business casual dress environment that allows you to wear jeans! Where We Work At ACRT Services we prefer in-person employee interaction, and we rely on collaboration among groups to be successful and agile, which means we expect work in the office to continue as an important part of our company culture and a key to employee success. This position is a remote hybrid role, meaning employees will be required to come into the Stow, Ohio office on a weekly or as needed basis. Standard office equipment will be provided to work in the office and at home - a dedicated space at home to work is also required. Uninterrupted home-based internet is a must in your home to attend and host video calls, along with a minimum bandwidth speed of 20 mbps. If you do not have an in-home office space or cannot meet the internet needs, an office space will be provided for you in the company's Stow, Ohio office. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)