Jr. WMS Superuser
 DSV Air & Sea Inc. | |
 United States, New Jersey, Carteret | |
 Feb 18, 2025 | |
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If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying. Job area: Systems/Business Data/Processes FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. DSV - Global transport and logistics Location: USA - Dole Packaged Foods, LLC, Carteret Division:Solutions The Junior WMS Super User is responsible for overseeing WMS issues that arise affecting DSV Operations or Client Operations. Responsibilities include but are not limited to troubleshooting, maintaining and supporting the facilities WMS. The Junior WMS Super User will provide solutions to WMS issues, open incidents with cooperate IT for any issues that cannot be resolved locally, set up RF and printers in WMS, and efficiently communicate risks to Management. The Junior WMS Super User will effectively communicate and work with WMS Super User throughout Change Request life cycle which includes performing UAT testing. In addition to WMS issues, the Junior WMS Super User will be required to investigate and resolve EDI issues from Client or DSV side. May be required to be "on call" outside of normal business hours in order to resolve system failures or other problems. Will rely on experience and judgement to plan and accomplish goals. As part of the DSV team, associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies. ESSENTIAL DUTIES AND RESPONSIBILITIES Operations - Acts as the secondary support of the client's systems solutions for the user community - Works to identify and resolve system issues on floor pertaining to all functions - Actively works with Super User to come up with systemic solutions - Develop and produce regular reports as needed for operations - Will actively work with corporate IT to resolve issues that cannot be solved locally via detailed incidents - Review WMS and operational processes to verify transactions are accurately executed - Deliver improvement proposals on warehouse activity and WMS system - Actively working to resolve client issues pertaining to WMS and EDI - Support operation to set up RDT Scanner and Printers in CargoWRITE - Strong understanding of warehouse functions: Inbound and Outbound - Effectively communicate issues to Management - Conduct UAT testing for change requests as needed and suggested by Super User - Works with Super User to resolve Client or DSV EDI issues - Works with Super User to create WMS change requests OTHER DUTIES * Performs other duties as required. SUPERVISORY RESPONSIBILITIES * N/A SKILLS & ABILITIES Computer Skills * Mid to Senior Microsoft Office skills * Technical knowledge of technologies appropriates to the assigned application or set of applications, business unit or region. * Experience in the administration and maintenance of infrastructure, software, systems, etc. * Experience with Red Prairie, RF/ RDTs, UNIX, proprietary WMS * Wi-Fi experience / RF systems and equipment experience Language Skills * English (reading, writing, verbal) * Interpersonal communication and language skills (e.g., listening to others, speaking to others, reading, writing). * Communication (facilitation skills and very mature communication skills to be able to communicate to all levels in the organization). * Basic to Intermediate skills needed. * Business & financial acumen (analyzing financial information, dealing with complexity, problem solving, using sound judgment). * Analytical skills (e.g., storing information, data management, mining data, learning, and following procedures). Education & Experience: * Either Four-year degree in a computer related field or 2-year degree and relevant experience is basic requirement * Minimum of 1 year of job related/relevant experience. * 1-3 years of experience is preferred. * Experience dealing with end users, vendors, and clients. * End to end understanding of the business intelligence and all the components required to run a BI environment. Certificates & Licenses: * N/A Mathematical Skills * Good mathematical skills Other Skills * Conviction (adapting to change, being flexible, finding work improvements, resolving conflicts). * Customer passion (customer service). * Personal integrity (behaving with integrity, sensitivity to others). * People and relationship management skills (e.g., demonstrating teamwork, sensitivity to others). * Results driven (being dependable, being persistent/overcoming barriers, being productive, being resourceful, demonstrating work ethic, drive to achieve goals, IT compliance, prioritizing, reading, taking Initiative, taking ownership, working autonomously, project management skills). * Change management skills (e.g., learning agility, adapting to change). * Works under general supervision but is expected to use knowledge and experience to provide quality support to the user community. * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. CORE COMPETENCIES Leader of Others Accountability Business Acumen Communication / Building Partnership Developing Oneself Developing Others Drive for Results Embracing Change Problem Solving Empowerment Leadership Excellence Leading Change Problem Solving Independent Contributor Accountability Communication / Building Partnership Customer Orientation Developing Oneself Drive for Results Embracing Change Problem Solving Professional Competencies PHYSICAL DEMANDS Occasionally * Handling/Fingering, Sitting Frequently * Bending Constantly * Walking and Standing Ability to Lift/Carry and Push/Pull * 21-50 pounds o Reach above shoulder, reach outward, squat, or kneel. Other Physical Requirements: While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. * Must be able to lift, bend, stoop, reach, and climb. Must be able to lift up to 30 pounds. Must be able to stand for several hours per day to perform required job duties as required by the nature of the business that is supported. * Must be able to travel by plane and/or automobile. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. * Working conditions are normal for a warehouse environment. Exposure to changing warehouse temperatures is possible. * May be required to be "on-call" outside of normal business hours in order to resolve system failures or other problems. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources athr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of aprogressiveand versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visitdsv.comand follow us onLinkedIn,FacebookandTwitter.
Jr. WMS Superuser Carteret
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