Chief of Staff

Position Overview

The Director, Chief of Staff to work with the President of Price Optimization and the Price leadership team in driving organizational efficiency as the division continues to grow with the ever-changing needs in the market today.

The ideal candidate is a strategic and tactical problem solver with a "hands-on" orientation who understands what it takes to drive real operating change, and effectively influence others. The candidate must have the drive and ability to help develop strategic, analytical, and financial frameworks, to identify practical and meaningful business improvement opportunities, and to define and implement solutions. Key to his/her success will be the ability to manage complexity and ambiguity and transform into action across functional groups, driving value-creation. In addition, a successful candidate will be a "do-er" versus a "manager", who contributes daily to progress.

The role will partner closely with leaders within and outside of Price Optimization to define and communicate Price's short- and long-term deliverables to key internal and external stakeholders. This will include coordinating the executive team meetings and specifically coordinating content for the presentations including financial and operational analyses, town halls, monthly Price leadership team meetings and preparation for Board meetings.

What You'll Do

Overall, the Director, Chief of Staff objectives include:

• Escalating and resolving potential issues by calling them to the attention of the business unit and identifying potential solutions

• Project leadership to drive the Price objectives and necessary tracking activities to hold team members accountable (e.g., dashboards, scheduling meetings) to develop a culture of measuring success and early issue identification

• Collaborate with the leadership team, technology, People & Culture, and finance to track, analyze and report Price's performance per Most Important Tasks (MITs), project goals, and change initiatives, as needed

• Coordinate with cross-departmental teams to ensure project objectives are achieved and timelines are met; build and own relationships with key stakeholders by directing them towards consensus points and gaining buy-in

• Package strategic story in compelling, crisp, and clear way for internal and external communications

• Drive communications of the strategy internally (e.g., create materials for Town Halls and senior leadership team meetings) and externally (e.g., for Board of Directors meetings.)

• Supports BU President in preparation of board, executive committee, and presentations

What You'll Bring to Zelis

• 10 years of work experience required, preferably with time in a consulting firm

• Operating experience in healthcare technology is a plus

• MBA or equivalent degree a plus

• Strong analytical skills

• Team player with a positive attitude towards all asks, big and small

• Tenacious, resilient, and service-oriented approach

• Creative problem solver who takes initiative and ownership

Analytical Skills

• Ability to identify and define business questions and issues, and develop strategic, analytical, and financial frameworks to conduct analysis.

• Experience developing, designing, and leading the execution of implementation plans to improve profitability and operational efficiencies.

• This analytical skill must be combined with highly developed project management skills.

Problem Solver

• Problem solver who can create a sense of urgency on key issues.

• Creative, out-of-the-box thinker, confident and highly motivated.

• Excellent communication and presentation skills.

• Ability to make decisions quickly, and a high level of maturity.

Results Focus

• A self-starter who makes things happen.

• Able to develop clear goals and plans and deliver against them.

• Well-organized with a finisher mentality, able to juggle multiple tasks.

• Ability to think on his/her feet and stay calm under pressure, while being responsive and action oriented.

Strategic Acumen

• Ability to see the bigger picture, identifying opportunities to add value beyond immediate requirements.

• Handling complexity and ambiguity, an agile thinker.

• Ability to grip a wide range of different business situations quickly.

Location and Workplace Flexibility: We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture and all of our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.