Director - Metro Transit Employee Services Division

King County Metro Transit seeks an exceptional and visionary leader to serve as the Director of Employee Services. This critical role is an exciting opportunity to lead and innovate within one of the fastest-growing regions in the United States. As a member of Metro’s Leadership team, you will provide a strategic people operations lens in support of our pursuit to revolutionize mobility. With a robust portfolio including bus, streetcar, light rail, paratransit, Vanpool, Water Taxi and flexible services Metro is at the forefront of redefining transportation excellence.

As the Director of Employee Services, you will lead a diverse and dynamic team of 120 employees who support people operations at KC Metro. This division is comprised of sections and teams that support all human resources functions for Metro, including talent management, organizational health and development, employee and labor relations, leave administration and accommodations, and HR systems and data analytics. You will work alongside senior leaders to guide critical budget, service, and priority decisions that shape the future of public transit in our region. Your leadership will directly impact Metro's ability to deliver exceptional public transportation services to more than 2 million King County residents. 

Job Duties

Experience, Qualifications, Knowledge, Skills

The ideal candidate will:

Supplemental Information

Who May Apply 
This recruitment is open to all King County employees and the general public.

To Apply

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions, please contact the recruiter listed on this job announcement.

For additional information or if you would like to request assistance in the application, please contact Jalynn Davis - jalydavis@kingcounty.gov

Required Application Materials

1. A Resume 
2. A cover letter no more than one page summarizing your skills, abilities and qualifications related to this role.

NOTE:  Applications that do not include the required materials will be considered incomplete and ineligible for further consideration. 

Selection Process
Applicants will be screened for competitiveness, completeness, and written communication skills to determine the most qualified candidates. The process may include the following: a review of the application and supplemental questions, testing and/or panel interview, and references. In addition, applicants may be asked to give a short presentation as part of the evaluation process.
 
Work Schedule
This hybrid role involves a mix of remote work and on-site responsibilities, with an expectation of being in the office for meetings, tasks, and assignments as needed. This role regularly visits Metro worksites and maintains a presence at regional events. These positions are exempt from the provisions of the Fair Labor Standards Act and are not eligible for overtime pay. Work schedule is normally Monday through Friday, 40-hour work week. Variations may be required depending on the demands and training needs of the work.
 
Union Membership
 This position is not represented by a union.  
 
Work Location
The incumbent will have a hybrid work schedule and may work remotely and onsite. The primary onsite location is King Street Center, 201 S. Jackson, Seattle, Washington 98104.
 
Teleworking Requirement
The work associated with this position is currently being performed in a hybrid fashion including teleworking, with regular onsite work and meetings. Frequency of onsite work will vary based on business and operational needs. Employees must reside in Washington State and within a reasonable distance to their King County worksite to respond to workplace reporting requirements
 
King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.