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HR Operations Specialist

Butterball, LLC
United States, North Carolina, Garner
Feb 20, 2025
Butterball, LLC, one of America's most iconic brands, helps consumers celebrate Thanksgiving and every day in between. Located in the thriving Raleigh-Durham, North Carolina area, our goal is to provide a diverse array of career opportunities and paths which include our farms, processing facilities and support offices.
We are the largest producer of turkey products in the U.S., and we make a lot more than Thanksgiving turkeys. Our company's measurable growth is in no small part due to our team members in North Carolina, Arkansas, Illinois, and Missouri, who each have a seat at the table to contribute to our success

Job Summary

Responsible for the administration, technical implementation, and ongoing support of HR systems, ensuring it effectively supports the global HR function and aligns with evolving business needs. Provides both transactional and non-transactional process support, acting as a key technical resource for system administration, application maintenance, and data integrity. Plays a vital role in supporting human resources (HR) operations through system configuration, troubleshooting technical issues, overseeing data governance, and ensuring seamless integration with other enterprise systems.

Key Responsibilities

  • Provides support and expertise in areas such as reporting, benefits, payroll, core HR, talent management, time & attendance, compensation, and learning, ensuring smooth operation and effective use of the HR system(s).
  • Identifies, troubleshoots, and resolves system-related issues, ensuring the system remains fully operational. Tracks and documents software issues, ensuring timely resolution and follow-up.
  • Evaluates current HR processes, tools, and systems, providing recommendations for enhancements, simplification, or development. Documents resolutions and communicates solutions effectively to all relevant parties.
  • Collaborates with business leaders to develop training materials and toolkits, delivering training sessions as needed to support user adoption and maximize system efficiency.
  • Researches, designs, and manages standardized reports or creates ad hoc reports and data queries to support business unit needs and decision-making.
  • Executes and maintains HR data transactions, ensuring accuracy and compliance with HR policies and procedures.
  • Monitors and oversees system integrations, resolving any errors or issues that arise to ensure seamless data flow.
  • Conducts thorough testing of new configurations, features, and system upgrades to ensure functionality and alignment with business needs.
  • Stays informed of product releases and new system functionalities, evaluating their potential benefits for the organization and implementing as needed.
  • Develops strategic relationships with business users to understand internal customer needs and provide recommendations for continuous system improvements and enhancements.

Minimum Qualifications (Educations & Experience)

  • Highschool diploma, GED, or equivalent
  • 3+ years of relevant experience
  • Will consider a combination of 1+ year of experience with a relevant Associate's or Bachelor's degree (i.e., HR, Business, IT, etc.)

Knowledge, Skills, and Abilities

Butterball Core Competencies

Caring about people, valuing contributions, and empowering to succeed is the Butterball Way. We recognize the value that different perspectives and cultures bring to Butterball and seek to create an environment where everyone can thrive. Everyone has a seat at the table and is expected to embody our core competencies:

  • Safety First: We put safety first. The health, safety, and well-being of our people, products, and turkeys is everyone's responsibility and everyone's jobs.
  • Integrity: We trust each other to do the right thing. We act with integrity and gain the confidence and trust of others through honesty, respect, and authenticity.
  • Stewardship: We take care of what matters. We are accountable to our commitments and take responsibility for the well-being of our teams, our quality, our customers, our business, our brand, and our communities. We are always answerable for our actions and those we lead.
  • Enthusiastic Attitudes: We create a climate where everyone feels they belong and can be engaged, every day. Where our people are enthusiastic and motivated to do their best and work together to make great things happen.
  • Continuous Improvement: We are committed to continuous improvement. We challenge ourselves and our company to constantly learn, develop, grow, improve, and innovate.

Essential Knowledge, Skills, and Abilities

  • Solid written/verbal communication, customer service, collaboration, and interpersonal skills
  • Firm time-management, problem-solving, multi-tasking, and prioritization skills with the ability to deliver on multiple concurrent projects and priorities in a fast-paced environment
  • Ability to develop and maintain strong, effective internal customer/business partner relationships
  • Skilled at reporting, data review, identifying trends, and troubleshooting routine issues
  • Ability to learn and apply new technologies
  • Proficient with Microsoft Suites (Word, Excel, PowerPoint, Outlook, Teams, SharePoint, etc.) and various Human Resources Information Systems (HRIS) (e.g., UKG, SAP, Workday, Cornerstone, Phenom, PlanSource, etc.).
  • Ability to identify opportunities for optimization

Preferred Knowledge, Skills, and Abilities

  • 2+ years of experience in manufacturing or industrial environment

Physical Demands

While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.

Working Conditions

  • Work will be performed in a variety of conditions including a climate-controlled office environment(s) and in a manufacturing plant environment with varying conditions, such as cold areas, wet areas, warm areas, chemicals, and other site conditions. This position requires the individual to wear and work in personal protective equipment while in the manufacturing environment.
  • The noise level of the office environment is usually moderate; the noise level in the manufacturing environment may exceed 85 DBA and require hearing protection.
  • Willingness and ability to travel up to 10% of the time.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of what is required of personnel so classified. Furthermore, they do not imply or establish a contract for employment and are subject to change at the discretion of the employer.
Butterball, LLC is an equal opportunity employer and is committed to the fair and impartial treatment of all employees and applicants for employment without regard to gender, age, race, religion, color, national origin, physical or mental disability, military/veteran status, sexual orientation, gender identity and expression, genetic information, marital status, parental status, pregnancy, or any other status protected by law.
This position is deemed Safety Sensitive for purposes of Butterball's Drug/Alcohol Screening & Testing Policy. Details will be provided to individuals who receive a conditional job offer, or upon request.
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