Financial Aid Advisor

Financial Aid Advisor
Hondros College of Nursing

Hondros College of Nursing is seeking a customer service focused individual to join our team as a Financial Aid Advisor. This role is responsible for performing general accounting/business office-related duties; with a strong emphasis on student support regarding financial aid, ledgers, payment plans, and collection of documents. This role will also be cross trained in the bursar department to ensure students are prepared and ready financially to begin their student journey.

Responsibilities:

• Reviewing Campus specific financial aid reports to complete PFEs and set up payment plans
• Creating and delivering deferred payment plans to students
• Creating and delivering TILA forms to students
• Collecting and maintaining all student business office documents
• Maintaining weekly communication plans to the students and campus leadership on progression to be financially ready
• Managing and assisting with student inquiries regarding payment plans, balance due, and ledgers
• Assisting in weekly collection reporting for student payment plans
• Reviewing student financial aid applications and other documentation for completeness and accuracy utilizing Global Financial Aid Services
• Counseling on the financial aid process
• Presenting options on available financial aid resources
• Conducting Veteran's Administration Activities which may include the role of VA Certifying Official
• Conducting accounting receivable interviews as necessary based on campus needs
• Providing financial literacy for students regarding payment options and payment plans
• Resolving problems and questions with students regarding student finances
• Contacting and initiating the settling of student account balances in escalated or special situations
• Collaborating with campus leadership on the financial readiness of students
• Effectively communicating with campus staff and students to achieve financial documents in a timely manner
• Informing students of their financial obligation, the institution's financial aid options, and financial policies and procedures as related to their educational expenses
• Counseling students on potential resources for financing the student's educational needs through Title IV, Private Education or other related program eligibility
• Advising students of their obligation to provide accurate information and the potential consequences
• Maintaining approved tracking system for applications and missing documents
• Monitoring and following up on the status of all pending institutional loan documents
• Performing other duties and responsibilities as assigned

Position Requirements:

• Two years customer service or related accounting/financial experience
• Knowledge of correct grammar, spelling and punctuation
• Knowledge of office procedures and equipment
• Knowledge of PC's and appropriate software
• Excellent verbal and written communication skills
• Ability to interact diplomatically with a variety of individuals at various organizational levels
• Ability to identify moderately complex administrative issues and problems and resolve or escalate to appropriate individual
• Knowledge of basic accounting principles and practices
• Knowledge of basic budgeting procedures
• Ability to maintain confidentiality of information
• Aptitude for accuracy and detail
• Strong time management and organizational skills
• Ability to work on simultaneous projects at once
• Bachelor's degree preferred

About Us:

Since 2006, Hondros College of Nursing has been graduating high-quality, work-ready nurses who enter the field with exceptional clinical, communication and collaborative skills. Our approach is focused and direct - truly the Better Way to Become a Nurse. Our unique Learn and Earn Ladder approach sets Hondros College of Nursing apart from the typical educational path. After completing one program, students can work as a nurse and earn income before taking the next step - or they can keep progressing through each program to the next level. No matter which route they take, Hondros nurses always receive an unprecedented amount of support in a student-centric, family-like environment. For more information about Hondros College of Nursing, please visit: www.hondros.edu

It is the policy of Hondros College of Nursing to afford equal opportunity to all qualified persons. We treat all qualified individuals equally as to their recruitment, hiring, assignments, advancements, compensation, and all other terms and conditions of employment. Hondros College of Nursing does not discriminate on the basis of race, color, religion, creed, sex, age, national origin, sexual orientation, or physical, mental, or sensory disability, or any other characteristic protected by law.