New

Cisco Call Mgr Engineer, Part-Time

Connection
United States, Massachusetts, Boston
Feb 20, 2025
Cisco Call Mgr Engineer, Part-Time Elegant solutions to sophisticated problems. That’s what you deliver. Surround yourself with the team, resources, and support you need to design and build world-class IT solutions. Boston, MA CONNECTION At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose. https://www.connection.com/ keywords: position summary,support,technical,experience,skills Part Time $75.00/Hr. - $85.00/Hr. Overview: Connection’s Technical Staffing division is seeking a highly skilled Cisco Call Manager Engineer for a contract opportunity with the potential for hire. This role focuses on supporting and maintaining Cisco Call Manager environments, including provisioning, troubleshooting, and system maintenance. The ideal candidate will have senior-level expertise in Cisco Call Manager and general network support experience. Responsibilities: Provide expert-level support for Cisco Call Manager, including creating trunks, managing audio configurations, troubleshooting, and performing standard MACD (Move, Add, Change, Delete) tasks. Ensure the stability and performance of the Cisco Unified Communications environment. Troubleshoot and resolve voice-related issues efficiently. Work closely with IT teams to maintain and support enterprise voice infrastructure. Provide general network support as needed, with Aruba or Palo Alto experience preferred. Entity of type com.vizirecruiter.common.domain.model.Label with id: 484 Requirements: Senior-level experience (SME) in Cisco Call Manager with hands-on expertise in trunk creation, audio management, and troubleshooting. Strong knowledge of VoIP, SIP, and network protocols. Experience with Aruba or Palo Alto networking technologies is a plus. Excellent problem-solving skills and ability to work in a support-focused role (no architecture tasks). Strong communication skills and ability to work independently. This is an exciting opportunity to apply your Cisco Call Manager expertise in a dynamic environment with growth potential. If you have the required skills and are looking for a support-focused role, we encourage you to apply!