Clinical Research Coordinator
Job Summary The Department of Otolaryngology-Head and Neck Surgery is recruiting an Administrative and Clinical Research Coordinator for the UCSF Voice and Swallowing Center, Divisions of Laryngology and Rhinology. The Incumbent will provide operational and research expertise to support the clinical, outreach, publicity and quality improvement/research activities of the divisions of Laryngology and Rhinology.
Duties will include, but will not be limited to the following:
- Comprehensive care coordination (pre- and post-visit) for patients seen in the Laryngology and Rhinology clinics that may qualify for a clinical study.
- In-person participation in the Laryngology-Rhinology Clinic for patient recruitment, consent, and survey administration.
- Telephone survey administration
- Database management and data entry
- Conduct reviews of medical charts and electronic records to extract medical information and other data for use in studies.
- Administrative support for research study activity (including working with the UCSF Committee for Human Research and other regulatory agencies). NOTE: Position will require a fingerprint and background check.
- Coordinate community outreach projects and activities, including conferences and other off-site events.
- Manage the UCSF Voice and Swallowing center Voice Healthcare outreach program.
- Contribute and update to the websites for the Divisions of Laryngology and Rhinology and maintain the website for the UCSF Voice and Swallowing Center Voice Healthcare outreach program.
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $34.32 - $55.19 (Hourly Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description The UCSF Department of Otolaryngology-Head and Neck Surgery (ONHS) at the University of California, San Francisco is a recognized leader in clinical care, research, and education. The Department of ONHS consists 9 clinical divisions performing ~83,000 procedures including General Otolaryngology; Pediatric Otolaryngology; Head & Neck Oncologic Surgery & Endocrine Surgery; Laryngology; Otology, Neurotology, & Skull Base Surgery; Rhinology & Sinus Surgery; Facial Plastics & Reconstructive Surgery; Sleep Surgery; and Audiology. Outpatient and inpatient clinical activities are performed across 7 sites across the SF Bay area - Mt. Zion, Mission Bay, Benioff Children's Hospital Oakland, Zuckerberg San Francisco General, San Francisco VA, Redwood Shores, and Berkeley Outpatient Clinic. The Department of OHNS also consists of 5 research laboratories with ~$11M in sponsored research revenue in FY24/FY25 - Coleman Memorial Laboratory, Speech Neuroscience Laboratory, Epstein Laboratories, Head & Neck Cancer Research, and Skull Base and Cerebrovascular Lab.
The department consists of approximately 50 faculty members and 105 non-faculty academic and staff employees, including postdocs, visiting scholar's clinical volunteers, emeritus faculty and staff volunteers, 25 residents & 4 fellows, with a total expenditure budget of ~$44 million. The department has experienced rapid growth and has increased faculty by >20% in the last 4 years. Additional recruitment and lab expansions are planned over the next three years. Required Qualifications
- HS graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities.
- Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with subjects, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse subject population.
- Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
- Computer experience: Microsoft applications, FileMaker pro, video and photo editing software
Preferred Qualifications
- B.A. or B.S degree with a major in science or related
- At least two years' experience with CHR and/or study coordination
- Fluency in the usage of Committee of Human Research (CHR) online iMEDris system for submission, renewal, and modification of protocols through this system.
- Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
- Experience with electronic medical records.
- Experience with clinical patient management, including scheduling and insurance authorization
- Experience with FileMaker database structure, maintenance, management, and/or creation
- Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines.
- Experience applying the following regulations and guidelines:
- Good Clinical Practice Guidelines
- Health Information and Accountability Act (HIPAA)
- The Protection of Human Research Subjects
- CHR regulations for recruitment and consent of research subjects
- Effective Cash Handling Procedures
- Environmental Health and Safety Training
- Fire Safety Training
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Job Code and Payroll Title 009335 CLIN RSCH CRD Job Category Research and Scientific Bargaining Unit University Professional Technical Employees - Research Support Professionals Unit (UPTE-RX) Location San Francisco, CA Campus Mission Bay (SF), Mount Zion (SF), Parnassus Heights (SF) Additional Shift Details M-F 8am-5pm (variable) |
University of California - San Francisco Campus and Health
Feb 22, 2025