Receptionist - Charlotte

If you picture yourself doing great things that make a difference in the lives of others, Turner is the place to be. Turner Construction is an industry leading commercial construction general contractor with a 120-year history spanning iconic projects around the globe, including 10 of the world's 100 tallest buildings.

Turner is committed to sustaining a diverse, equitable, and inclusive environment where everyone feels connected, sees themselves represented at all levels of the company, and feels supported to reach their ultimate potential. Turner builds some of the most ambitious projects in the world. The technical expertise of our people makes us a recognized leader in many markets. Our projects are well known. Our people set us apart. We inspire greatness. Can you picture yourself at Turner? If so, apply and let's do great things together!

Position Description:
Primary office point of contact for staff, vendors, and visitors. Responsive to incoming phone calls, office inquiries, and perform general office administrative functions.

Essential Duties & Key Responsibilities:

• Provide professional customer service and positive interactions while serving as primary office point of contact for welcoming, greeting, directing, and assisting visitors and staff.
  
• Receive, screen, and respond to incoming telephone calls using a multi-line phone system, and direct and/or connect callers to appropriate party.
  
• Serve as primary point of contact for vendors, service technicians, and building management; provide signature for deliveries and communicate appropriate level of information to preserve security of staff and office.
  
• Maintain appropriate confidentiality of staff, contacts, and office information; escalate office security concerns to Office Manager or local senior management as appropriate.
  
• Escalate competing priorities for supervisor's input and follow through on commitments as appropriate.
  
• Maintain reception sign-in/sign-out log and contact listings for business unit, office, and/or project site.
  
• Maintain clean and organized reception, common office areas (e.g., reception, breakrooms, kitchen, supply and dining areas), and conference rooms.
  
• Administer conference room calendar and prepare room for related meetings and events.
  
• Operate office equipment and computer applications to support administrative requests.
  
• Engage as team player, perform general office services and other administrative or office duties as assigned.
  
• Embrace company culture, values, and Diversity, Equity, & Inclusion (DE&I) activities.
  
• Other activities, duties, and responsibilities as assigned.

#LI-CH1

Qualifications:

• High School diploma or GED and minimum of 1 year of administrative, clerical, or customer service experience or in office setting or service industry or equivalent combination of education and/or experience
  
• Approachable and customer service-oriented with proactive, positive, and professional attitude
  
• Professional phone skills with clear verbal and non-verbal communication skills
  
• Experience answering multi-line phone systems, preferred
  
• Good judgment and ability to complete requests in time sensitive environment
  
• Active listening skills and timely follow-up practices
  
• Attention to detail and organizational skills
  
• Work with management oversight
  
• Basic office administration skills
  
• Basic computer navigation skills, data entry skills, familiar with Microsoft Office suite of applications, and familiar with general office equipment

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle, or feel objects, tools, or controls; and reach with hands, talk, and hear. The employee frequently views a computer monitor and frequently uses a computer keyboard. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to be mobile. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee regularly works in an office or construction setting. The noise in the work environment is usually quiet to moderate in an office setting. While performing the duties of this job, the employee may work at construction work sites where the employee is exposed to moving mechanical parts, high precarious places, fumes, or airborne particles, outside weather conditions, and risk of electrical shock. The noise in the work environment is usually moderate to loud. The employee is required to work in compliance with company safety policies, procedures, and applicable laws.

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.