Marketing Account Manager

Job Title	Marketing Account Manager
Exemption Status	Exempt
Department	Brand, Marketing and Communication
Manager Title	Director, Marketing and Communication
Direct Reports	n/a
Requisition #	24844
Pay and Benefits	Estimated hiring range $98,390 - $120,250 /year, 5% bonus target, full benefits. www.careoregon.org/about-us/careers/benefits
Posting Notes	This is a hybrid role that will require you to go into the downtown Portland office or into the community 1-2 days a week.

Job Summary

The Marketing Account Manager is a pivotal role responsible for managing client relationships, overseeing marketing and communication campaigns and deliverables, and ensuring the successful execution of marketing communications projects. This position involves collaborating with business stakeholders (clients) and cross-functional marketing teams to develop client-specific strategies and analyze performance metrics to drive effective marketing solutions aligned with client objectives.

Essential Responsibilities

• Cultivate and maintain strong relationships with clients, understanding their goals, and serving as the primary point of contact for all communication.
• Manage end-to-end execution of marketing campaigns, ensuring alignment with client expectations, brand guidelines, and overall marketing strategies.
• Collaborate with internal teams, including creative, content, and digital marketing, to coordinate efforts and deliver integrated marketing solutions.
• Utilize analytics tools to measure campaign performance, analyze key metrics, and provide clients with data-driven insights and recommendations.
• Manage marketing budgets, ensuring efficient allocation of resources to achieve optimal campaign results.
• Work closely with clients to develop strategic marketing plans, considering market trends, target audience behavior, and competitor activities.
• Oversee communication strategies for client accounts, ensuring consistency and effectiveness across various channels.
• Prepare and deliver presentations to clients, highlighting campaign performance, insights, and proposed strategies for continuous improvement.
• Research and stay informed about industry trends, competitor activities, and emerging marketing channels to provide clients with innovative and effective marketing solutions.
• Effectively manage multiple projects, ensuring deadlines are met, and deliverables meet or exceed client expectations.
• Address and resolve any issues or challenges that may arise during the course of marketing campaigns, maintaining a positive client.
• Provide regular and ad-hoc reports to clients, summarizing campaign performance, key metrics, and recommended optimizations.
• Gather and analyze client feedback to continuously enhance service delivery and overall client satisfaction.

Organizational Responsibilities

• Perform work in alignment with the organization's mission, vision and values.
• Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
• Strive to meet annual business goals in support of the organization's strategic goals.
• Adhere to the organization's policies, procedures and other relevant compliance needs.
• Perform other duties as needed.

Experience and/or Education

Required

• Minimum 5 years' experience in Marketing, Communications and/or Advertising

Preferred

• Bachelor's degree in Marketing, Communications, Business, or related field
• Medicare Sales/Marketing experience
• Experience working in a highly matrixed environment
• Health care experience
• Agency experience

Knowledge, Skills and Abilities Required

Knowledge

• Strong knowledge and understanding of marketing principles and strategies
• Strong knowledge of digital marketing best practices
• Knowledge of marketing measurement concepts and principles

Skills and Abilities

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  Strong interpersonal skills with the ability to develop and cultivate strong relationships with clients

  
  
• Excellent written and verbal communication skills, including presentation skills
• Excellent computer skills, including use of Office productivity tools such as Microsoft PowerPoint, Word, and Excel
• Excellent project management skills and cross-functional collaboration skills with the ability to meet deadlines and ensure clients expectations are met.

• Ability to influence others within a matrixed environment
• Ability to work effectively with diverse individuals and groups

• Ability to learn, focus, understand, and evaluate information and determine appropriate actions
• Ability to accept direction and feedback, as well as tolerate and manage stress
• Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day
• Ability to hear and speak clearly for at least 3-6 hours/day

Working Conditions

Work Environment(s): Indoor/Office Community Facilities/Security Outdoor Exposure

Member/Patient Facing: No Telephonic In Person

Hazards: May include, but not limited to, physical and ergonomic hazards.

Equipment: General office equipment

Travel: May include occasional required or optional travel outside of the workplace; the employee's personal vehicle, local transit or other means of transportation may be used.

#Li-Hybrid

Candidates of color are strongly encouraged to apply. CareOregon is committed to building a linguistically and culturally diverse and inclusive work environment.

Veterans are strongly encouraged to apply.

We are an equal opportunity employer. CareOregon considers all candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or veteran status.

Visa sponsorship is not available at this time.