Manager II District

General Summary

The District Manager II is responsible for operating on a cost-effective, profitable basis within the framework of company approved policies, objectives and budgets. The incumbent is also responsible for the direction and coordination of all activities and operations in order to satisfy customer requirements with regards to contact and services within the assigned area.

Essential Job Functions

Maintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concern

Adheres to and is a champion of TEAM's Core Values

Responds to all safety incidents or issues by being involved in Root Cause investigations, Near Miss tracking, Preventative Action development, and Corrective Actions

Responds to customer concerns regarding quality, and works internally to resolve those issues and prevent future occurrences logging Non-Conformance Reports, as required

Ensures all vendors have been properly vetted and classified as approved suppliers

Allocates at least 20% of his/her time in the field, meeting with customers, auditing job sites, and supporting technician/sales activities

Collaborates with Operations Managers/Supervisors to ensure availability of technicians and that only trained and qualified technicians are dispatched to perform work

Acts as liaison between the customer and vendors/internal groups to ensure conflicts are resolved (e.g.; engineering package delays, equipment scheduling conflicts, manufactured item deliveries)

Develops relationships with District customers, establishing open communications and encouraging feedback on employee performance

Recognizes market opportunities and understands competitor strengths and weaknesses

Identifies opportunities to cross-sell or expand service offerings within the various owner facilities, and works with the Account Manager(s) to establish a plan for growth

Strategically creates and/or approves customer pricing documents or quotations to ensure the District is winning opportunities

Facilitates the contract negotiation process between customers and the center-led Legal group

Assumes responsibility for all personnel management activities in the District, including annual evaluations, coaching, and merit increases, etc.

Prepares annual budgets for the District and sets goals to achieve those budgets.

Clearly communicates the goals and tracks progress for the benefit of all District employees

Approves customer quotations, invoices, vendor purchase orders and invoices, and employee expense reports per the approval levels defined in the Board approved Limits of Authority document

Responds to center-led controls related to Project Cost Detail data and Un-Invoiced billable transaction data

Analyzes various financial reports on a weekly, monthly, quarterly, annual basis to ensure the District is budgeting effectively, eliminating inefficiencies and capturing growth opportunities

Manages District processes and transactional activity to ensure the integrity of the District financials, timeliness of customer invoices, and prompt customer payment

Job Qualifications

High school diploma or equivalent required

Bachelor's degree in Business or related field preferred

Five (5) years of experience in a managerial role preferred

Previous experience working in an ERP required. Microsoft Dynamics AX preferred

Proficiency in Microsoft Office products

Travel requirement: 25% - 50%

Work Conditions

Position is located at the District office

Work is conducted in a semi-private office/cubicle setting

Days and hours of work are Monday through Friday 8:00 am to 5:00 pm. Some flexibility in hours is allowed, but the employee must be available during the core work hours of 9:30 am to 3:30 pm

Physical and Mental Requirements

Ability to lift and carry 25 pounds

Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, which permits employee to communicate effectively

Ability to sit for prolonged periods of time with or without reasonable accommodation

Sufficient manual dexterity with or without reasonable accommodation, which permit the employee to perform routine office duties

Sufficient personal mobility and physical reflexes, with or without reasonable accommodations to perform office duties and travel when necessary to off-site locations