Regional Simulation Center Technical Specialist

Join DMU and be part of shaping the future of Medicine and Health Sciences! As a Regional Simulation Center Technical Specialist, you'll play a vital role in delivering cutting-edge simulation-based education. You'll collaborate with the Regional Simulation Center team to design, prepare, train, operate, and support immersive learning experiences that enhance medical training. In this role, you'll also take the lead in managing and optimizing our advanced simulation equipment, ensuring seamless operations that drive innovation in healthcare education. If you're passionate about technology and education, this is your chance to make a lasting impact!

What you'll do:

• Work closely with the Director, Managers, Staff, Educators, and Community Partners to design and test integrated systems to support academic programs within the scope of the Simulation Center.
• Oversee the integration and operation of all technical systems within the Simulation Center, including patient simulators, AV equipment, mixed reality systems, computers, and networking infrastructure.
• Provide advanced technical support to instructors, facilitators, and learners for simulation events, addressing complex technical issues and troubleshooting systems-related challenges providing appropriate and timely solutions.
• Provide specialized advice in collaboration with educators and operators to design and run complex simulation scenarios that require multiple systems.
• Setup and maintain a reporting system for users to submit and track issues using this information to provide up-to-date information back to the users and to create regular reports for the Director.
• Maintain a comprehensive documentation of technical procedures, equipment configurations, and troubleshooting guides.

What we are looking for:

• Associates degree or technical certification in computer technology (e.g. hardware, networking, helpdesk, etc.) required. Bachelor's preferred.
• One year of experience required. Five years of work-related experience preferred (i.e. computer-technology experience preferably in a healthcare setting, medical simulation experience, equivalent military training, and/or biomedical experience)
• Experience with audiovisual and/or information technology and/or simulation technology required
• Demonstrated knowledge and/or understanding of basic medical terms, procedures, or other health related field highly desirable; i.e., medical terminology, anatomy, physiology and/or biochemistry preferred.
• Professional certifications and/or licenses including but not limited to A+, CHSE, CHSOS are preferred.

*To see the full job description go to Position Description at the bottom of this posting.

Total Rewards:

Our employees are what make DMU special, so we treat them well! Our Total Rewards reflect this commitment. Qualified faculty and staff enjoy a generous employer contribution towards the medical plan, 10% retirement match, flexible work arrangements, community service time, tuition assistance, professional development funding, and access to wellness facilities with programs that promote a well-balanced lifestyle. Visit www.dmu.edu/employment to learn more about our benefits.

DMU is proud to offer employees generous benefits and perks, paid time off, free use of wellness facilities, and a host of employee engagement and recognition programs throughout the year.

The salary range for this position is $63,000 - $68,000 depending on experience.

About:

Founded in 1898, Des Moines University is a premier medical and health sciences institution comprising three colleges- College of Osteopathic Medicine, College of Podiatric Medicine and Surgery, and College of Health Sciences - offering ten graduate degree programs.

Our mission is to improve lives in our global community by educating diverse groups of highly competent and compassionate health professionals.

It is an exciting time to join DMU. In 2023, we relocated our primary academic and operational offices to a new 88-acre campus in West Des Moines, Iowa, while maintaining an active clinic on our former campus. This state-of-the-art campus includes technology-rich, flexible education spaces that support innovative teaching methods and connect faculty and students across all of our programs. Our new research facilities include a vibrant and spacious open laboratory, designed to foster collaboration and innovation.

DMU enhances our community's quality of life by educating outstanding health professionals and leaders; providing expert, compassionate patient care; serving the community in diverse ways; and stimulating the central Iowa community.

At DMU you will make a meaningful contribution to the dynamic future of Medicine and Health Sciences by supporting a diverse community of faculty and staff with programs and services across the employee lifecycle.

Required Documents:

Resume, cover letter, and contact information for three professional references required at time of online submission. Apply at www.dmu.edu/employment.

Department: Regional Simulation Center at 3200 Grand Ave, Des Moines IA 50312

Status: Exempt