Resident Director - East Falls, Full Time

Job Details

Job Description

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Supervises undergraduate/graduate resident assistants in college residence halls and on-campus apartments.
• Works to implement goals and priorities as outlined in the departmental strategic plan, including student learning and development, as well as operations components in assigned residence halls.
• Recruits, selects, trains resident assistants, and provides leadership, monitors work performance, ensures staff compliance with established Residential Life policies and procedures.
• Develops and implements in-staff training and development programs for RA in conjunction with the Associate Director of Residential Life.
• Chairs/co-chairs and/or serves on department and divisional committees.
• Serves as resource for staff and students in support of roommate conflicts, personal crises, and other concerns. Works in collaboration with other Residential Life staff to support and follow up with students of concern.
• Establishes and maintains communication with students living in the residence halls/apartments through individual outreach and community meetings; serves as a mediator/facilitator when necessary to provides resolutions for interpersonal conflicts between students.
• Serves as a Community Standards Officer for students referred to the Community Standards process for Residential Facilities policies and Community Standards violations. Adjudicates cases of student behavioral misconduct in consultation with the Assistant Dean/Director of Residential Life and Community Standards.
• Manages operational functions for residence halls such as key distribution and collection, damage assessment, reporting and billing, maintenance requests, and hall openings and closings; serves as facility manager for residence halls including conducting room checks, reporting and following up on housekeeping, maintenance, and mover requests.
• Works with RAs, Public Safety Officers, Counseling Services staff, and the Residential Life Management Team to respond to crisis situations in accordance with departmental and institution emergency procedures; serves in an on-call rotation for all area residence halls and apartments on a scheduled basis.
• Other duties as assigned.

Competencies (Knowledge, Skills, and Abilities Required):

• Appreciation for all forms of diversity and a willingness to work with students and staff to create an environment that fosters respect, appreciation, and values the contributions of all members of the community.
• The ability to collaborate with personnel in public safety, academic departments, and other University offices in order to meet the needs of residential students.
• Strong communication skills and ability to motivate students.
• Ability to work a flexible schedule that includes evening, weekend and "on call" assignments.

Minimum Education and Experience Requirements:

Education:

• Bachelor's Degree required; Master's Degree in Student Personnel, Higher Education Administration, Counseling, or a related field required.

AND

Experience:

• 1-3 years previous residence life and/or housing operations experience.

Minimum Certifications, Registration or License Requirements:

Additional Information

• Experience with the Microsoft Office Suite, Canvas and Star Rez preferred

Work Shift

Worker Sub Type

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.