Field Operations Sr Manager

Coca-Cola Bottling Co. Consolidated
life insurance, paid time off, paid holidays, 401(k)
United States, North Carolina, Charlotte
May 06, 2025
Requisition ID:215273 Posting Locations: Charlotte Click here to view a Day in the Life of our Teammates! Our Secret Ingredient is our Teammates. We offer great rewards, competitive pay, career advancement and growth opportunities. Full Time Teammates are also eligible for: Paid Training Paid Time Off plus paid holidays 401(k) with Company matching on a dollar-for-dollar basis Employee Stock Purchase Plan (ESPP) Group Health Insurance - Medical, Dental, Vision & Disability Basic and Supplemental Life Insurance Refresh and Grow your Career with Us! Job Overview The Quality Field Operations Compliance Sr. Manager is responsible for monitoring, engaging, supporting, and training manufacturing, distribution, and sales for Quality Compliance, Food Safety, Regulatory, Brand, and Certification requirements in CCCI territories. The Quality Field Operations Compliance Sr. Manager is also responsible for communicating with and presenting to internal and external stakeholders; providing strategic guidance and resources to support and improve processes related to Quality functions that will enhance the customer experience; and providing support for manufacturing, distribution, and sales. The role will require travel throughout the territory they are assigned and attending meetings with cross-functional teams when scheduled. Additionally, this role is responsible for Business planning for warehouse teams to achieve Quality, Food Safety, and regulatory goals; facilitating Warehouse training activities including but not limited to GMP, sanitation processes, process capability, FDA compliance, and QA personnel competency; leading process improvement management activities. Duties & Responsibilities * Leads the implementation and management support of CMS and the manufacturing and supply chain quality, food safety, and regulatory programs by leveraging expertise and collaborating with internal stakeholders * Assesses programs that can measure and identify product and system issues throughout the Warehouse and supply chain system and drives continual improvement projects within the Total Product Management arena. * Ensures correct programs are in place to ensure product quality and food safety regulations are met in our Warehouse operation sites. * Ensures that major customers' needs are met from customer service and quality standpoint through the development of relevant measurement systems that can track quality progress within their support function * Liaises when a customer service issue comes into question or a product quality issue arises between manufacturing, warehouse, and supporting departmental areas * Serves as a subject matter expert by providing relevant food safety regulations within the industry * Assists and supports the Product Supply organization in meeting the established Quality goals and objectives Knowledge, Skills, & Abilities * Excellent organizational and planning skills * Ability to communicate cross-functionally * Ability to work without supervision successfully * Elevated trust and integrity * Familiar with the various software support systems used within product supply department for quality support functions * Excellent communication skills to interact cross-functionally through written, verbal, and presentation * Bachelor's degree (4 years) * Knowledge acquired through 7 or more years of work experience Minimum Qualifications Bachelor's degree (4 years) Knowledge acquired through 7 or more years of work experience Work Environment Office Environment #LI-HP1 Equal Opportunity Employer - All qualified applicants will be considered for employment without regard to disability, protected veteran status, or any other characteristic protected by applicable law.