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Partner Account Manager - Arizona

Cisco Systems, Inc.
paid time off
United States, Arizona, Phoenix
2375 East Camelback Road (Show on map)
Feb 28, 2025
The application window is expected to close on: 3/7/25. Job posting may be removed earlier if a sufficient number of applications are received. This role is based in the Phoenix, Arizona area Meet the Team

As a Partner Account Manager (PAM) West, you will build trust, credibility and relevance with Partners' sales teams to increase the number of active Partner sellers of Cisco solutions. Another area of focus is to drive strategic alignment between our Partners and Cisco's end user sales teams to maximize our collective success. This will require working with Cisco Regional Sales Managers to develop, communicate, and execute regional go-to-market plans.

Your Impact

The primary responsibility of a PAM is to build credibility and trust to inspire investments in Cisco-centric practices with Partners in the Arizona area.

In this role, you will influence Partners' business transformation while developing and promoting Partners' unique value propositions, sales & operational processes, and internal consumption of Cisco solutions.

Success will require a strong baseline of experience in customer-centric sales of Cisco solutions and the related ability to coach by example (adopting a "train, teach, position" methodology for Partner AM success).

Key Responsibilities:
  • Understand key industry trends and dynamics that are driving the need for major Partner and customer change.
  • Build capacity, capability, and collaboration within a portfolio of Partners to achieve loyalty and transformation.
  • Engage and coordinate extended team resources to provide multiple touchpoints within a Partner's organization to scale resources, and drive accountability for the achievement of goals and objectives.
  • Establish a reputation as a sales leader capable of articulating how customers achieve business transformation (assist Partners with GTM strategies, planning, & provide sales coaching through customer-facing engagements).
  • Demonstrate, quantify, and translate how technology can provide customers (through Partners) with sustainable competitive advantage and improve business outcomes.
  • Leverage financial acumen and sales experience to grow mindshare & wallet share within Partner's account teams.

Minimum Qualifications:


  • 5+ years Sales, Account, or Partner experience
  • Bachelor's degree or equivalent experience
  • You bring a knowledge base and understanding of BOTH Sales and Channels dynamics.

Preferred Qualifications:


  • Previous experience working as a Commercial, Enterprise or SLED Account Manager is preferred.
  • Quickly establish credibility with Partner principals and sales teams, inspire trust, and be capable of training and guiding Partners in positioning Cisco's solutions in customer engagements.
  • Possess the ability to listen and make recommendations and influence Partner.
  • Have a strong personal network of executive relationships is optimal.
  • This person will need to be a strategic problem solver with effective communication and influence skills.
  • You are customer focused; achievement driven and possess an impressive executive demeanor. You will bring a true team-orientation and interactive approach.
  • Experienced speaking publicly to executive leadership; strong verbal and written and presentation skills.
  • Possess business maturity, adaptability, and instincts suited for a high-energy, growth-oriented, collaborative environment. You excel in partnership and can work independently with diverse individuals regularly.

We Are Cisco

#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.

Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.

We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!

Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!

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