Hospital Unit Coordinator - Patient Care Resources

#48xnursing

This position is responsible for performing reception and clerical functions for the nursing station; coordinates patient care activities with other departments to include programming and answering call lights, arranging transport services for transporting patients to other areas of the hospital, ancillary services, stocking supplies and forms, doing audits, and functions related to admissions, transfers and discharges of patients.

Apply By Date: March 9th, 2025; at 11:59 pm

Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• No Minimum Education required
• Recent experience working in a similar setting.
• Ability to utilize relevant medical terminology.
• Ability to effectively communicate and provide excellent customer service to the target audience.
• Ability to demonstrate commitment to excellence in patient care as prescribed by relationship-based care practices.
• Ability to demonstrate accountability and professionalism.
• Ability to support performance improvement and evidence-based practice within the scope of practice.
• Basic understanding of technology as it pertains to federal regulations to patient privacy.
• Ability to support unit leadership with additional task as assigned.
• Ability to stay organized and complete job duties.
• Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met.
• Ability to interact and maintain communications with multidisciplinary teams.

Preferred Qualifications

• Experience with using electronic medical records system.
• Knowledge of Medical Terminology.
• Knowledge of medical terminology.

Key Responsibilities

• 25% - Customer Service Expectations
• 20% - Unit Communication
• 15% - EMR and Computer
• 10% - Performance Improvement Compliance
• 5% - Medical Records
• 15% - Unit Environment
• 10% - Unit Efficiency

Department Overview

Patient Care Resources Department at UC Davis Medical Center provides 24/7 RN and HUSC Float Pool coverage to all inpatient care areas within the Patient Care Services division- Acute Care, Critical Care, and Children's Hospital. The department consists of multiple programs that provide support to the inpatient units: RN and HUSC Float Pool, STAN Program, Season Children's Float, Action/Rapid Response Team, New Graduate Nurse Residency Program, SOS (Lunch and Break Relief) Nurses, Pediatric Development Program, and Critical Care Development Program.

Department Specific Job Scope

The role of the HUSC III in the PCR - Float Pool, is to provide reception and clerical functions for all in-patient specialty units within UCD, which includes the Adult Critical Care (ICU) and Acute Care (Medical/Surgical/Telemetry) units, as well as the Critical Care and Acute Care Children's Hospital units. With the varying units being assigned, the HUSC III needs to be flexible and adaptable to the changing environment. The HUSC III interacts with all of the interdisciplinary team members including physicians, nurses, pharmacists, respiratory therapists, patient transport, lift team, mental health workers, and other professional team members to provide the best patient care experience, and support the effective and efficient functioning of the unit. The HUSC III interacts with all of the interdisciplinary team as well as directly with the patients, patient family members, and visitors, which requires strong customer service and communication skills.

POSITION INFORMATION

• Salary or Pay Range: $26.64 - $33.12
• Salary Frequency: Hourly
• Salary Grade: 282
• UC Job Title: HOSP UNIT SVC CRD 3
• UC Job Code: 009257
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 90%
• Shift (Work Schedule): 1445 - 2315 (evenings)
• Location: North Addition Office Building (HSP002)
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is 100% on-site
• This position is not eligible for H1B Visa sponsorship

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education
• Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• Work, Life and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student an Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
• UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
• Must be able to work occasional overtime to cover staffing shortages
• Must be able to workday, evening, or night shift as required
• Must be able to work in an area where smoking is prohibited
• Must be able to float to different units as needed
• Must be able to work in a classification which is included in a collective bargaining unit (union)
• Must be able to wear a uniform jacket, and scrubs in required areas
• References reflect an overall meet or exceeds

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
• Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks