Base Information Transport Infrastructure Network Management System Engineer

Nisga'a CIOPS provides hands-on experienced services to civilian and DoD programs worldwide. Delivering highly skilled, cleared personnel who provide services on five continents for a portfolio of customers.

Summary:

The Base Information Transport Infrastructure (BITI) Network Management System (NMS) Engineer is an on-site position located at Hanscom AFM, MA. BITI Base Area Network (BAN) NMS is a local and regionally deployed hardware and software system used to manage the BITI deployed infrastructure at Air Force bases worldwide. BITI infrastructure is comprised of layer 2 and layer 3 network switching to include Core Nodes (CN), Critical Distribution Nodes (CDN), Critical Access Nodes (CAN), Distribution Nodes (DN), and Access Nodes (AN) of the BAN. SolarWinds Enterprise Operations Consoles are regional instances of hardware and software that are used to monitor the local SolarWinds site instances. BITI NMS system consists of numerous local and regional sites.

The primary role for this position is to support the BITI NMS capabilities at Hanscom AFB. The BITI NMS engineer will provide on-site and remote engineering and integration services for the architecture and integration of products to include system architecture, solution design, performance audits, system updates and reviews, documentation and data migration. Other duties include performing site audits and technical account management such as managing third parties, providing technical assistance and mentoring as directed, as well as providing cybersecurity recommendations in support of TO/TCTO and ATO within the RMF system. The BITI NMS engineer will also support the various Field Engineering Representatives as required.

Essential Job Functions:

• Core Tasks
  • Manage and maintain access to NMS system resources IAW DoD and AF directives
  • Manage NMS baseline configuration and ensure any changes to that configuration are coordinated through AF Cyber TIM/CAB processes as necessary
  • Work with AFIN Response Center personnel to ensure that NMS tickets are being routed, updated, and closed IAW current AF Cyber and PMO policy/process
  • Support BITI NMS users with system configuration management, software/hardware upgrades, and troubleshooting of connectivity issues as a Tier 3 resource
  • Coordinate and direct network changes and troubleshooting to support NMS system functionality
  • Respond to user access issues troubleshooting physical and logical connectivity to NMS system and its connected devices
  • Provide users with guidance to properly configure connected devices to ensure accurate monitoring/management
  • Work closely with NMS PMO to ensure system maintains compliance with published TO/TCTO and associated guidance
  • Author processes for configuring and managing NMS devices
  • Perform and assist with emergency restoration at sites
  • Maintain a database of all deployed systems, software versions, and configurations
  • Act as a liaison between NMS PMO and operational units in coordination with CSS3 Field Engineering Representatives (FERs)
  • Some travel may be required as mission demands
• Risk & Compliance Management
  • Ensure compliance with DoD, Air Force, and industry security standards.
  • Maintain operational readiness in accordance with procedures and policies.
  • Assist in conducting risk assessments and applying mitigation strategies.

Necessary Skills and Knowledge:

• Excellent leader with experience in managing staff of different disciplines to produce results in a timely manner.
• Excellent communication skills.
• Excellent problem-solving skills.
• Strong technical knowledge of network and systems infrastructure.
• Ability to work both independently and collaboratively in a mission-critical environment.
• Familiarity with U.S. DoD & U.S. Air Force procedures and the AFIN.

Minimum Qualifications:

• A degree in a related field and a minimum of seven (7) years of relevant experience or a total of at least ten (10) years of relevant experience
• Experience supporting DoD Information Network, AFIN or equivalent.
• Information Assurance (IA) Technician (IAT) Level II Certification
• A valid and current SECRET (or higher) security clearance.
• 1-3 years-experience with networking/infrastructure best practices in medium-to-large scale Data Center environment
• 3-5 years-experience with Windows Server Admin roles
• 3-5 years-experience with SolarWinds or similar management software in a production environment
• 3-5 years-experience with VMware; building, maintaining, configuration, and troubleshooting Guest and host OS
• Microsoft Certified Solutions Associate - MCSA
• VMware Certified Technical Associate
• SolarWinds Certified Professional
• SQL Database Experience
• Ability to install, manage and troubleshooting Windows Servers, SQL Servers, provide technical support & guidance, Perform System Maintenance through (IIS, SQL Database (mgt studio), Registry Edits, Group Policy Understanding, Maintain System Security)

Pay and Benefits

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.