Contingent Workforce Program Manager

Steelcase
United States, Michigan, Grand Rapids
901 44th Street Southeast (Show on map)
Mar 03, 2025
General Information Country: USA State: Michigan City: Grand Rapids Office Location: 901 44th Street SE - - - - - Date posted: 03-Mar-2025 Business Function: Human Resources Position Type: Full-Time/Regular Description We are hiring a Contingent Workforce Program Manager to lead the transformation of Steelcase's global contingent workforce strategy. In this new and highly visible role, you will develop and implement innovative solutions to drive cost savings, ensure compliance, and enhance operational efficiencies across all external labor categories. Reporting to Global Talent Acquisition, you will collaborate with senior executives to optimize our current program while crafting forward-thinking workforce strategies that drive measurable business impact. This is a unique opportunity to shape policies, frameworks, and partnerships that support our evolving workforce needs. As a strategic investment for the company, this role will play a key part in expanding our contingent workforce capabilities. This leader will have the opportunity to build a small team to further support this function. Who You Are: You are a seasoned contingent workforce expert with a strategic mindset and a passion for building workforce programs. Beyond tactical program management, you excel at influencing change, driving adoption of new organizational behaviors, and aligning program objectives with broader business goals. You thrive in cross-functional environments, leveraging strong analytical skills and stakeholder management expertise to drive impact. Your ability to navigate complexity and implement meaningful change makes you an ideal fit for this role. Minimum Qualifications: 8+ years of experience in contingent workforce management, including expertise in overseeing MSP programs and implementing innovative contingent workforce solutions. 3+ years of leadership experience managing workforce programs and driving strategic initiatives. Strong knowledge of employment laws, compliance frameworks, and worker classifications (independent contractors, SOW, staff augmentation, managed services), with a proven ability to mitigate risk. Experience managing and optimizing supplier relationships, negotiating contracts, and driving cost efficiencies in workforce spend. Desired Skills and Experience: Certification in Contingent Workforce Management (e.g., CCWP) is highly desirable. Experience with HR and procurement systems such as Coupa, SuccessFactors, and VectorVMS. Strong influencing skills and ability to work with senior leadership. Experience in a global or multi-regional workforce strategy role. Expertise in workforce analytics and reporting tools to support data-driven decision-making. Strong background in risk mitigation strategies and employment law compliance. What You Will Be Doing: Lead the strategic redesign of the contingent workforce program to align with business goals. Develop and implement policies, frameworks, and tools to drive compliance and efficiency. Manage MSP and supplier relationships to ensure service excellence and cost savings. Utilize data-driven insights to inform program improvements and decision-making. Partner with internal stakeholders to drive workforce optimization and change management. Collaborate with procurement and legal teams to streamline processes, ensuring compliance with evolving labor laws and regulatory requirements. Identify and implement best practices for managing independent contractors, SOW engagements, and alternative workforce models. Conduct regular program assessments and supplier audits to continuously refine and improve the program. Why People Choose to Work with Us: At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities. Wellbeing Means so Much More than Benefits, you may be interested in: Nurse, fitness center, and massage therapist onsite for employees Cell phone stipend monthly Employee assistance program, providing free counseling, financial resilience, and legal guidance 2nd doctors opinion for you and your extended family (parents, siblings, spouse, and more!) What Matters to Us: More than qualifications, we're looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com. Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years. Steelcase is a MVAA- Gold Level Veteran-Friendly Employer. Steelcase recognizes the amazing experiences and skills that Veteran's possess. We encourage all Veterans and Veteran Spouses to apply. Please see our Working at Steelcase Document for more detailed benefits and compensation information. If you're interested in Steelcase, but this isn't the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.