Coordinator, Business & Administrative Services - Bookstore

Auburn

$35,570 - $58,700

parental leave, tuition assistance, retirement plan

United States, Alabama, Auburn

1550 East Glenn Avenue (Show on map)

Mar 03, 2025

Position Details

Position Information

Requisition Number	S4300P
Home Org Name	Bookstore Administrative
Division Name	AVP, Budgets & Business Operations
Position Title	Coordinator, Business & Administrative Services - Bookstore
Job Class Code	DB04A/B
Appointment Status	Full-time
Part-time FTE
Limited Term	No
Limited Term Length
Job Summary	The Auburn University Bookstore is seeking applications for the position of Coordinator, Business/Admin Services or "Bookstore Office Coordinator". This position provides financial and administrative support within the Bookstore to consolidate financial and business operations from various internal departments. Manages office operations, personnel, and workflow at the main office of the AU Bookstore. Ensures proficient office operations through continuous cross-training of staff and streamlining processes and procedures. Assists with the financial tracking of merchandise for resale from receipt through payment. Why Should YOU Choose Auburn University? Auburn University was named a "Best in Alabama" employer by Forbes! Our employee longevity speaks for itself, with employees staying an average of ten years. Competitive state benefits including retirement plan vesting at 10 years of service, generous leave accrual, and parental leave opportunity. Auburn University tuition assistance for yourself and your dependents. Employees can take 15 hours of classes for free, and dependents receive a 50% tuition waiver. It's a Lifestyle: The Auburn/Opelika area is a page right out of Southern Living magazine with an idyllic small-town feel, perfecting a unique balance between a close-knit community and driving consistent growth and development. Paralleling the exponential growth of Auburn University, the Auburn/Opelika area boasts services and amenities that cater to any interest. We're proud of our top school systems, city services, award-winning restaurants, and the infectious spirit of life in a college town. You can find us nestled halfway between the beach and the mountains in a lower-cost-of-living area, two hours outside of Atlanta or Birmingham. If you're new to Auburn, we'd love to introduce you. If you're already acquainted with Auburn, we'll keep it simple: it's time to come home!
Essential Functions	Compile and report daily sales data for all relevant accounts, ensuring accuracy and completeness before reporting to stakeholders. Perform regular reconciliations of financial accounts, identifying and resolving discrepancies to maintain accurate financial records. Oversee cash handling operations for Bookstore registers and safe. Identify and rectify transaction errors at the point of sale or within the ERP system to maintain accurate financial records. Create and process journal vouchers to correct accounting entries, ensuring accuracy and compliance with accounting standards. Verify and reconcile credit card transactions, ensuring that all transactions are accurately recorded and any discrepancies are resolved. Respond to customer inquiries and provide assistance over the phone, ensuring a high level of customer satisfaction. Identify and address operational issues in the front-of-house area, working with relevant team members to implement effective solutions.

Minimum Qualifications

Level I

High School Diploma + 4 years of experience OR
Associate's degree + 2 years of experience OR
Bachelor's degree

Level II

High School Diploma + 6 years of experience OR
Associate's degree + 4 years of experience OR
Bachelor's degree + 2 years of experience

Scope of experience: Experience in administrative and financial support service.

Minimum Skills, License, and Certifications

Minimum Skills and Abilities	Proficiency using Excel spreadsheets and formulas; exceptional interpersonal and customer service skills; critical thinking skills. Basic Math.
Minimum Technology Skills
Minimum License and Certifications

Desired Qualifications

Knowledge of RATEX, Oracle, Banner, Excel, Microsoft Suites, standard office equipment. Understanding of bookstore computers & POS systems; and mainframe systems.
Knowledge of University and Bookstore policies & procedure.
Knowledge of laws & regulations regarding accounting procedures & licensing of products; state purchasing guidelines; general retail practices; and understanding of human resources.
Experience in retail point-of-sale systems.

Posting Detail Information

Salary Range	$35,570 - $58,700
Job Category	Administrative
Working Hours if Non-Traditional
City position is located in:	Auburn
State position is located:	Alabama
List any hazardous conditions or physical demands required by this position
Posting Date	03/03/2025
Closing Date
EEO Statement	AUBURN UNIVERSITY IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Affirmative Action/Equal Employment Opportunity (AA/ EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the Auburn University community. Please visit their website to learn more.
Special Instructions to Applicants
Quick Link for Internal Postings	https://www.auemployment.com/postings/51512