Section Manager, Systems Maintenance

Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Pay Rate
AFSCME Pay Band A17
This job classification has moved to a salary step structure as of January 1, 2025. Individuals hired into the classification will typically be appointed at step 1 of the salary range. They will advance to step 2 after working in the position for six (6) months, to step 3 one year from the hire date, and to steps 4 and 5 at one-year intervals thereafter. Each salary step progression will provide a 5% increase to the employee's base salary until step 5 is reached. The salary range for this job classification is $133,473.6 - $162,240.

The negotiable salary offer for the Section Manager, Systems Maintenance will be between $133,473.60 - $147,160.00/annually commensurate with experience and education.

Reports To
Manager of Computer Systems Engineering, Manager of Operations Reliability, or designee
Current Assignment
The San Francisco Bay Area Rapid Transit District (BART) is recruiting to fill one (1) vacant position. The Section Manager, Systems Maintenance, manages, supervises and coordinates automatic fare collection, train and yard control, computer, communications, telecommunications and other Systems Maintenance equipment maintenance, installation and repair activities and operations on an assigned shift; coordinates assigned activities with other shifts, divisions, outside agencies and the general public; provides highly responsible assistance to the Superintendent of Systems Maintenance; and performs related duties as assigned.

1. Oversees and coordinates the organization, staffing and operational activities on an assigned shift responsible for the installation, modification, maintenance and repair of automatic fare collection, yard and train control equipment such as switches, interlocking system, multiplexes, sequential occupancy relays, communications equipment and real time and process control computers.
   
   
2. Participates in the development and implementation of goals, objectives, policies and priorities; recommends and implements resulting policies and procedures.
   
3. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements.
   
4. Plans daily, weekly and longer term work schedules and projects; directs, coordinates and reviews the work plan for assigned shifts involved in systems maintenance. Determines needed materials, supplies and labor requirements to complete assigned work.
   
5. Assigns work activities and projects; monitors work flow; reviews and evaluates work products, methods and procedures; meets with staff to identify and resolve problems.
   
   
6. Coordinates automatic fare collection, train controls, communications, computer system and other Systems Maintenance equipment maintenance, installation and repair activities with those of other shifts, divisions and outside agencies and organizations.
   
   
7. Conducts on-the-job training for assigned employees including safety practices; ensures employee and contracted staff compliance with all health and safety requirements.
   
8. Provides assistance in the acquisition, maintenance and repair of equipment; recommends equipment to be purchased; maintains preventative maintenance schedules for calibration, equipment, vehicles and related equipment.
   
9. Performs monthly inspections on equipment; schedules inspection staff; maintains documentation as required.
   
10. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; maintains high morale and productivity of staff; implements discipline and termination procedures.
    
11. Provides staff assistance to the Superintendent of Systems Maintenance; participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary.
    
12. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of automatic fare collection, train control, communications and computer system equipment maintenance, installation and repair.

Education:
An Associate of Arts/Sciences degree in digital electronic technology or in a closely related field.

Experience:
Four (4) years of (full-time equivalent) verifiable train control or Automatic Fare Collection and Electronic Maintenance or communications or computer or other Systems Maintenance area, maintenance and repair experience which must have included at least two (2) years of administrative and/or supervisory experience.

Substitution:
Additional professional experience as outlined above may be substituted for the education on a year-for year basis.

Other Requirements:

Must possess a valid California driver's license and have a satisfactory driving record.

Must be willing to work overtime and during off-hours to provide supervision to other shifts.

Knowledge of:

• Operations, services and activities of a comprehensive automatic fare collection, train control or communications or computer system or other System Maintenance area equipment maintenance, installation and repair program.
• Process control/real time computers or analog and digital electronics, electrical circuitry, or electro-mechanical equipment operation.
• Methods and techniques of preventive maintenance and repair of automatic fare collection, or train control, or communications or computer system or other Systems Maintenance equipment.
• Methods and techniques of troubleshooting and diagnosing equipment failures.
• A variety of computer systems and programs utilized in train maintenance systems.
• Train operating procedures, systems and hardware.
• Occupational health and safety rules and regulations.
• Operational characteristics of automatic fare collection, train control systems or computer systems or other Systems Maintenance systems.
• Terminology, methods, practices, and techniques used in report preparation.
• Principles and procedures of record keeping.
• Current office procedures, methods, and equipment including using the District's computer based applications such as maintenance management, time keeping, or other PC applications such as, excel, lotus notes, word, etc.
• Principles of supervision, training and performance evaluation.
• Related Federal, State and local laws, codes and regulations.

• Managing, supervising and coordinating an automatic fare collection, or train control or communications or computer system or other Systems Maintenance area,
• maintenance and repair program.
• Selecting, supervising, training, motivating and evaluating staff.
• Maintaining a variety of Systems Maintenance equipment and systems.
• Troubleshooting and diagnosing equipment failures.
• Conducting and implementing Safety Training programs.
• Conducting inspections on equipment and systems.
• Interpreting and explaining District maintenance and repair policies and procedures.
• Interpreting technical specifications to staff, management, and contract consultants.
• Preparing clear and concise reports using the District's computer based applications such as maintenance management, time keeping, or other PC applications such as, excel, lotus notes, word, etc.
• Communicating clearly and concisely, both orally and in writing.
• Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals.
• Establishing and maintaining effective working relationships with those contacted in the course of work.
• Planning, assigning, directing, reviewing and evaluating the work of maintenance technicians through subordinate foreworkers.
• Implementing and interpreting goals, objectives, work rules, policies, procedures and work standards.
• Preparing, maintaining and reviewing equipment maintenance schedules, documents, records and reports.
• Maintaining accurate records regarding work performed, materials and labor required using the District's computer based applications such as maintenance management, time keeping, or other PC applications such as, excel, lotus notes, word, etc.
• Exercising sound independent judgment within general policy guidelines.

SELECTION PROCESS

This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.

The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations)

The selection process for this position will be in accordance with the applicable collective bargaining agreement.

APPLICATION PROCESS

External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. Online applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

Applications must be complete by the closing date and time listed on the job announcement.

Equal Employment OpportunityGroupBox1

The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.