Senior Manager of Consulting Services

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you.

Join us as a Senior Manager of Consulting Services and help shape the future of our rapidly growing team! Our soaring customer demand has highlighted the need for strong leadership and strategic direction. This role will empower our consultants to thrive under pressure, ensure exceptional customer satisfaction, and provide the clarity and guidance our team needs to excel. Your leadership will be key to driving success and securing a brighter future for our consulting services.

This role may be worked remotely within the U.S.

What you'll be responsible for:

• Through engagements completed by staff consultants, oversees the development and implementation of detailed systems solutions for customers using company products or proprietary tools/techniques.
• Oversees the completion of problem identification, process improvement development, hardware/software specifications and/or design, implementation, testing, customer training and solution deployment.
• Provides both management and technical leadership.
• Utilizes project management tools to estimate projects and monitor planning and progress.
• Reviews completed proposals for technical integrity, quantification of risk, and strategic direction prior to presentation to customer.
• May perform other job duties as assigned.

What you'll need to have:

• Bachelor's degree.
• Minimum of 10 years of experience doing business consulting within the software industry.
• Previous Manager or Team Lead leadership experience.
• Must be able to travel up to 20% for meetings, trainings or conferences.

What would be nice for you to have:

• Public speaking skills.
• Ability to deliver presentations to senior and executive leadership.
• Experience engaging customers directly.
• Senior-level leadership, organizational, decision-making, and analytical skills.
• Senior-level communication and customer interaction skills.
• Excellent knowledge of the financial industry.
• Able to match company products as solutions to customer's issues.
• Able to meet aggressive deadlines.
• Able to use independent judgment to plan, prioritize and organize a diversified workload.

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with Jack Henry's mission and can contribute to our company in a variety of ways.

Why Jack Henry?

At Jack Henry, we pride ourselves through our motto of, "Do the right thing, do whatever it takes, and have fun." We recognize the value of our associates and believe much of our company's strength and success depends on their well-being.

We demonstrate our commitment by offering outstanding benefit programs to ensure the physical, mental & financial well-being of our people is always met.

Culture of Commitment

Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Rising to meet challenges and seeking opportunities is part of who we are as an organization. Our culture has helped us stay strong through challenging times and we credit our dedicated associates for our success. Visit our Corporate Responsibility site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.

Equal Employment Opportunity

At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.

Requests for full corporate job descriptions may be requested through the interview process at any time.