Service Technician

Are you a Service Technician who is looking to join one of the top companies within the Manufacturing Industry?

Are you looking to further your career and grow?

Do you have customer Support experience?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work Hybrid with our client in Atlanta, GA. Interested?

Here's what you'd do:

• Performs mainly pre-defined, technical tasks (for example, basic commissioning of products and systems, integration of components to a system, basic engineering, maintenance jobs) and work packages on-site and remotely.
• Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues.
• Coordinates and accomplishes defined service operations and/or resolves product issues for customers equipment.
• Supports in generating sales leads for pre-defined service offers and contributes to planning activities.
• Adheres to defined processes and applicable regulations.
• Thinking is within the frame of diverse procedures.
• Performs "trouble shooting", by applying background understanding of processes or incidents in order to analyze and resolve operational problems with given procedures, in a well-known environment.
• Thinking is about evaluating and selecting appropriate set of measures, and about applying the right set of tools and processes, issue handling may exceed day-to-day horizon quite regularly, and embraces planning and acting for up to few weeks ahead.
• Vocationally trained positions that need both practical and theoretical understanding and some significant advanced vocational experience to perform broad range of varying tasks and issues, in related field of work.
• Work performed is still procedure based, however issues and problems arising needs accountable addressing and solution by incumbent.
• Broad scope of tasks and accountabilities within one functional area needs to be managed by senior experienced incumbent.
• Non-routine inquiries and issues occur regularly and need to be solved instantly, with a certain degree of authority and bindingness towards (internal and external) customers.
• In Technical Areas: Incumbents deliver specialized support service towards (internal and external) customers - i.e., in maintenance, local on-site construction solutions, technical development or testing support.

Here's what you'll get:

• Pay rate: $50.00/hr
• Hours: 40 hours/week
• Length: Temp (6 Months)

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions, and we help companies compete for talent. With a legacy of needs in various industries worldwide, we partner with clients, listen to them, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED
• Minimum 4 years of customer Support experience

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.