Treasury Management Sales Associate

Treasury Management Sales Associate I
The Treasury Management Sales Associate I (TMSA I) role will be involved with the sales and support of Treasury Management products to external and internal clients. The role will assist clients with routine sales inquiries; assist in the preparation of proposals. Success in this role requires the ability to provide a high level of customer service and satisfaction. Critical attributes in thisrole includes having high attention to detail and timeliness and being able to provide accurate documentations.

Position Competencies
Successful incumbents possess written and verbal communications skills, sales and relationship management skills, analytical and problem-solving skills, organizational and time management skills, and must demonstrate adaptability and flexibility in process, technology and industry.

Position Responsibilities:

Sales

• Meets or exceed assigned individual sales / revenue goals.
• Participates in client calls with TM Sales Officer.
• Identifies sales opportunities through needs-based assessment, campaigns, prospecting, reviewing account analysis statements and marketing lists to meet or exceed sales goals.
• Uses information to prepare and execute sales plan with TMSO.
• Responsible for cross selling / up selling TM Solutions to existing customers.
• Works closely with TM Sales Officer and Relationship Manager to understand the client's business environment, strategies and industry to determine their requirements, identify potential new business opportunities and provide innovative solutions.
• Prepares annual client relationship account structure analysis; review account analysis statements for additional sales opportunities; create client relationship reviews including product recommendations based on clients business and industry changes.
• Coordinates and / or conducts product demonstrations for clients.
• Utilizes industry research tools, benchmarking, peer results and new / enhanced treasury management products to identify portfolio sales opportunities.

Sales Support

• Prepares, organizes and responds to Request for Proposals.
• Prepares proposals / presentations and cost benefit analysis, as well as other sales tools.
• Generates proformas; interprets competitors account analysis statement and determines comparative Comerica product and pricing recommendations.
• Manages special pricing approval process; works with TM Sales Officer and Relationship Manager to prepare documents and rationale for the special pricing committee.
• Manages and oversees the implementation process for new business; prepares all documentation and legal agreements ensuring that audit requirements are met to mitigate risk and legal liability; responds to issues related to the implementation, engages business partners and escalate, as appropriate.
• Identifies diagnoses and resolves client issues; engages business partners and communicates with customer, TM Sales Officer and/or Relationship Manager.
• Identifies, evaluates and mitigates risks associated with TM products; collaborates with TMO, RM and TM Risk to ensures process within credit policy.
• Recognizes, mitigates and escalates risk issues such as cyber-risk, product risk, and operational risk.

Projects

• Proactively identifies, evaluates, recommends and implements changes to operational processes / procedures resulting in departmental efficiencies.
• Participates on projects impacting TM Sales representing "voice of the customer".
• Participates in coordination and planning of client and industry events such as AFP, TEXPO, Strategic Advisory Council, and Customer Forum.
• Other projects as assigned.

Position Qualifications

• 3 years of experience in financial service including sales and customer service
• 2 years of experience with Treasury Management products and services
• 2 years of experience utilizing Microsoft Office Products including Word, Excel

About Comerica
We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure.

Upon offer, Comerica conducts a comprehensive background and fingerprint check.

NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act.

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.

Comerica is proud to be an Equal Opportunity Employer - veterans/individuals with disabilities, committed to workplace diversity.