Logistics Support Associate

General Purpose

Perform routine daily administrative logistics and coordination activities in support of a logistics, transportation, and/or distribution team. Gather operational data, generate standard reports, perform entry into databases or systems, maintain records, and assist with requests. Take calls from customers, haulers, drivers, internal business areas, etc., and answer questions, coordinate resolution of issues, etc. Work collaboratively with all departments to meet customer requests.

Job Duties and Responsibilities

• Perform standard or routine tasks, including high-level administrative tasks, customer service, purchasing, reporting, and supporting daily operational activities
• Provide support in tracking and maintaining vehicle records by working with supervisors (e.g., overweight permits, fuel cards, vehicle registrations, inspections)
• Provide support to fleet maintenance to receive, inspect, and inventory incoming parts as well as maintain accurate spare parts inventory for the shops
• Review order forms for proper coding, quantities requested, and authorized approvals
• Process orders, prepare packing lists, package outgoing materials, take care of shipping logistics, and ensure the accuracy and timeliness of incoming and outgoing orders. Track shipment details, locations, and estimated time of arrivals
• Prepare purchase orders. Order shipping materials and supplies, track and maintain supply inventory, and process reports addressing inventory levels and needs
• Verify accuracy of incoming and outgoing shipments and orders
• Update information on the system or in files to maintain records
• Produce standard reports
• Assist with miscellaneous intercompany and vendor billing; troubleshoot and resolve basic issues; and complete, verify, review, and reconcile paperwork and documentation
• The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

Education and Experience

• High school diploma or equivalent
• Some office experience in a logistics, transportation, warehouse, or distribution environment preferred
• Certification and/or License - may be required during course of employment

Knowledge, Skills, and Abilities

• Knowledge of and skill with Microsoft Office Suite and company computer systems
• Able to work with accuracy and detail oriented
• Able to communicate clearly and effectively, both verbally and in writing
• Able to interact positively and work effectively with others (interpersonal skills)
• Able to follow directions and meet deadlines
• Able to organize own work activities
• Must be able to read, write and speak English

Reporting to this Position

• None

backup support to position(s)

• N/A

Travel

No travel required

5%-15% (1-3 times per year)

15%-25% (1-2 times per quarter)

25%-50% (up to 1 week per month)

50%-75% (up to 2 weeks per month)

75%-100% (3+ weeks per month)

Scope Information

• N/A

Job profile Created By

• HQ Human Resources

Original: January 2022

Revised:

See last page for Physical Demands

DFA Physical Demands and Work Environment

Place an "X" in the appropriate response

Sensory Demands (Check all that apply)

Verbal Communication Touch Smell Hear Read Taste Write

Vision (Check all that apply)

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Color vision (ability to identify and distinguish color)

Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed

on a given point)

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)

An Equal Opportunity Employer