PCH Access Supervisor Neurology

Job Description:

BHMG

Patient Connection Hub

Are you a detail-oriented healthcare operations leader with strong operational and project management skills? Do you have a passion for working where you have the opportunity to build new processes, reports and develop high performing teams within a healthcare call center environment? If so, Baptist Healthcare is looking for you!

The Supervisor will have responsibility for building people and processes to centralize physician scheduling services. Ultimately, the goal is to integrate with other functions across the organization to provide a concierge-style, coordinated and centralized service for anyone seeking to access Baptist services, including scheduling appointments, referring patients and financially securing visits.

Minimum Education, Training, and Experience Required:

* Bachelor's degree or equivalent preferred. Associate's degree and/or related work experience will be considered.

* Excellent planning, critical thinking, time management, and customer service skills.

* Knowledge of OSHA regulations, safety standards and other relevant areas.

* Excellent leadership, analytical and project management skills as demonstrated by ability to manage personnel and identify technical issues.

* Demonstrated passion for leading and developing people as well as promoting excellent customer service.

* Demonstrated successful leadership skills in program execution and people management.

* Strong communication and interpersonal skills as well as the ability to work effectively and diplomatically with employees, healthcare providers, patients, and medical group leadership.

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.