MGR - HUMAN RESOURCES

Independence Physician Management (IPM), is a subsidiary of Universal Health Services, Inc (UHS). IPM was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Position Overview:

Supports initiatives for HR Operations across specific IPM Markets. Provides a broad range of HR support which includes varied, complex, and specialized assignments. Works on key department projects and may manage employee relations investigations as needed. Supports IPM HR Operations and the market leaders in the areas of performance management, systems administration, employee engagement, new employee orientation, reporting, compensation administration, HR training, and responding to questions. Assists with strategic planning and development to ensure full utilization of Human Resources to achieve goals. Must be resourceful and flexible to meet the ever-changing needs of leadership.

Responsibilities and Duties:

Provides on-going Human Resources oversight and consultation to IPM Division offices and specific markets assigned. Provides support to the leadership team and staff concerning all areas of human resources, including: performance management, employee relations, recruitment and retention, salary and wage administration, benefit administration, worker's compensation, leave management, unemployment administration, payroll administration, orientation and onboarding. Supports education initiatives including management training. Responsible for developing, overseeing, and monitoring activities to improve Employee Satisfaction and Service Excellence. Demonstrates service excellence and always conveys professionalism with strong motivation to achieve optimum results.

• Works with the Director, Human Resources, IPM to streamline and implement HR projects and initiatives in line with IPM HR Strategic Plan and operational goals. IPM. Focus on identifying areas for process improvement, program standardization and system implementations
• Acts as a business partner for IPM Division managers and employees by providing guidance and recommendations concerning all areas of human resources, including: performance management, employee relations, recruitment and retention, salary and wage administration, benefit administration, worker's compensation, leave management, unemployment administration, payroll administration, orientation and onboarding.
• Maintains effective employee relations program and guidance to leadership team along with compliance hotline investigation and resolution. Provides HR consultation to leaders and staff in goal setting, problem solving, resource management and outcome achievement.
• Drives annual review process, and 90-day evaluations for IPM Division, working in collaboration with the operations leaders to address low performers. Works closely with leadership team on performance management and risk for turnover.
• Maintains new employee orientation and onboarding materials for IPM Division and Markets. Updates program as needed. Facilitates New Employee Orientation for IPM Division employees.
• Builds effective relationships with all levels of management and employees, including market leadership, HR Managers and IPM HR team members.
• Responsible for the employee engagement program in coordination with the IPM Division management team. Encourages staff participation in bi-annual employee engagement survey and works with operations team on development and implementation of action plans to identify areas of opportunity.
• Responsible for ensuring that areas assigned meet regulatory requirements
• Performs other duties as assigned.

Certification/Licensure: PHR, SPHR, SHRM-CP, or SHRM-CP certification preferred.

Professional Knowledge: Strong oral and written communication skills, performance management, and analytical skills. Working knowledge of employment law (federal, state, and local). Ability to multi-task with accuracy and attention to detail. Prior experience in Human Resources in a healthcare setting is preferred. Must be responsive in addressing issues and completing projects that require timely management/oversight. Must have multi state experience. Must be comfortable conducting confidential high level investigations related to employees.

Professional Knowledge: Strong oral and written communication skills; solid HR generalist skills, including experience in recruitment, compensation, employee relations, and employment law. Strong prioritization, problem solving, organizational skills, critical thinking, and leadership skills. Must possess thorough knowledge of the HR standards and guidelines for (not an all-inclusive list) Joint Commission, Wage & Hour, ADA, FMLA, Employment Laws, Civil Rights, and HR policies and procedures and handbook.

Education/Experience: Bachelor's Degree with 5-8 years of progressive experience in Human Resources preferably in a healthcare setting.

Interpersonal Skills: Interpersonal skills to foster a collaborative environment. Promotes mutual respect and professionalism in working relationships. Able to communicate clearly and concisely both orally and in writing. Strong customer relations/customer complaint resolution skills required. Must maintain high level of confidentiality.

Equipment, Applications and Tools Knowledge: Computer proficiency with MS Office Excel, Word, PowerPoint to include email, spreadsheets, database entry, and use of various of office equipment- PC, copier, printer, scanner. HRIS experience required (preferably Lawson); Performance Management and Applicant Tracking systems experience desired.

Travel Requirements: Minimal. May attend meetings offsite or conferences periodically. Could be asked to travel to facilities on an infrequent basis.

As an IPM employee you will be part of a first-class organization offering:

Benefits Highlights:

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Tuition Reimbursement after 1 year of employment

and much more!

Independence Shared Services is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Independence Shared Services. No fee will be paid in the event the candidate is hired as a result of the referral or through other means.

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 300 corporation, our annual revenues during 2024 were approximately $15.8 billion. UHS was again recognized as one of the World's Most Admired Companies by Fortune; ranked #299 on the Fortune 500; and ranked #399 among U.S. companies on Forbes Global 2000 World's Largest Public Companies.

Our operating philosophy is as effective today as it was upon the Company's founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high-quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and through its subsidiaries operates 28 inpatient acute care hospitals, 331 inpatient behavioral health facilities, 60 outpatient and other facilities, an insurance offering, a physician network and various related services located in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE:UHT). For additional information visit www.uhs.com.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852- 3449.