Business Services Coordinator

8:30am-5:00pm Monday- Friday
Flexible work arrangements on a hybrid schedule with at least three (3) days per week in office.

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

The School of Government works to improve the lives of North Carolinians by engaging in practical scholarship that helps public officials and citizens understand and improve state and local government. The School offers up to 200 courses, webinars, and conferences for more than 12,000 public officials each year. Faculty members annually publish approximately 50 books, reports, articles, bulletins, and other instances of print and online content related to state and local government. The School is also home to a nationally ranked graduate program in public administration.

This position may be eligible for a hybrid work arrangement that may include a partially remote work location, consistent with System Office policy. UNC Chapel Hill employees are generally required to reside within a reasonable commuting distance of their assigned duty station.

The Business Services Coordinator plays a pivotal role in providing executive-level administrative and project management support for the faculty appointment, promotion, tenure ( APT), post-tenure review ( PTR), and fixed-term reappointment processes. This role ensures the seamless and efficient execution of these critical academic milestones while maintaining strict compliance with institutional policies and deadlines established by the Provost and Board of Trustees ( BOT). Additionally, the coordinator offers broad faculty-related support, including onboarding, offboarding, faculty workload plans, management of professorships, and secondary administrative appointments. Reporting to the Assistant Dean for Human Resources, with a dotted line to the Sr. Associate Dean for Faculty Affairs, the Business Services Coordinator acts as a key liaison between faculty, leadership, and administrative offices, driving operational efficiency and streamlined processes.

Key Responsibilities:
Faculty Appointment, Promotion, Tenure, Post-Tenure Review, and Fixed-Term Reappointment Coordination Manage the preparation, review, and submission of faculty dossiers for APT, PTR, and fixed-term reappointments, ensuring compliance with institutional policies and deadlines.

Faculty Support
Answer faculty questions and provide guidance on APT, PTR, and fixed-term reappointment processes, policies, and deadlines.

Managing Teaching Evaluations
Oversee the collection and organization of teaching evaluations for faculty reviews.

Project Management and Deadline Compliance
Develop and track timelines for APT, PTR, and fixed-term reappointment processes, ensuring timely completion and adherence to deadlines set by the Provost and BOT.

Administrative Support for FSIL, FMLA, and Tenure Clock Extensions
Provide guidance and administrative support for faculty leave requests, ensuring compliance with policies and maintaining accurate records.

Faculty Onboarding and Offboarding
Manage the onboarding and offboarding processes for new and departing faculty, ensuring a smooth transition, compliance with university procedures, and accurate record-keeping.

Communication and Liaison Support
Serve as the primary contact for faculty and administrators, providing guidance on APT, PTR, fixed-term reappointments, and leave-related procedures.

Process Improvement and Compliance
Identify opportunities to enhance administrative efficiency and ensure compliance with evolving institutional policies.

Bachelor's degree in business administration or a related discipline; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

* Ability to provide executive level administrative support.
* Strong organizational and time-management skills with keen attention to detail.
* Excellent written and verbal communication skills.
* Proven project management skills, including the ability to track progress, meet deadlines, and coordinate multiple stakeholders.
* Ability to handle confidential and sensitive information with discretion.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with document management systems.

* Experience working with faculty appointments, promotion, tenure, and post-tenure review processes.
* Familiarity with university policies, academic procedures, and faculty leave policies.

Not Applicable.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.