Guest Services - Henry Moses Aquatic Center

City of Renton
$20.90 - $29.00 Hourly
this position accrues sick leave, but is not eligible for the city's benefit programs.
United States, Washington, Renton
1055 South Grady Way (Show on map)
Mar 15, 2025
Job Description This is an exciting seasonal opportunity to work the City of Renton's Henry Moses Aquatics Center this summer! Greet and assist patrons keeping in mind job responsibilities are in public view and excellent customer service is a must. Complete tasks as directed and contribute through good work habits and positive interactions with others. The Aquatic Center is open June - the first week of September. We will be reviewing applications as they are received so apply today! Hourly Rates: Guest Services 1: $20.90 per hour Guest Services 2: $23.00 per hour Guest Services 3: $26.00 per hour Guest Services 4: $29.00 per hour Placement in the Guest Services levels, is dependent on years of experience and qualifications. SUPERVISION - Henry Moses Aquatic Center (HMAC): Reports To: Recreation Supervisor, and/or Designee Supervises: None ESSENTIAL FUNCTIONS - HMAC Guest Services: Assist lifeguards on top of large slide tower with the flow of guests into the flumes. Assist with patron line control. Maintain bathhouses and family changing rooms in a clean and orderly fashion. Keep tubes in an orderly fashion at the tube corrals and repair tubes as necessary. Empty trash receptacles throughout the facility. Assist patrons with locker usage, wristbands, and lost and found items. Work as a team player. Be ready to work by scheduled start time. Understand and follow direction given. Maintain regular, reliable, and punctual attendance. Perform related duties as assigned. EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS: Guest Services 1: At least 16 years of age. No previous work experience required. Successful passing of a required background check. Guest Services 2: At least 18 years of age. At least2 years of previous work, or volunteer, experience with cash handling. Successful passing of a required background check. Employees 18 and over will be subject to a credit check. Guest Services 3: At least 18 years of age, some positions may require at least 21 years of age. At least 3 years of previous work, or volunteer, experience related to cash handling. Successful passing of a required background check. Employees 18 and over will be subject to a credit check. Guest Services 4: At least 18 years of age, some positions may require at least 21 years of age. At least 4 years of previous work, or volunteer, experience related to cash handling. Successful passing of a required background check. Employees 18 and over will be subject to a credit check. COMPETENCY REQUIREMENTS: Demonstrate knowledge of safety guidelines and practices. Ability to handle conflict and solve problems using tact, patience, and courtesy. Ability to navigate emergency situations. Work with diverse groups of people in a tactful, effective, and respectful manner. Establish and maintain effective working relationships with staff, the community and program participants. Follow instructions, both written and verbal. PHYSICAL DEMANDS: Lift or move items weighing up to 50 pounds on occasion. Move throughout City facilities and buildings, Operate a computer and other office equipment. Communicate with City employees and residents. WORK ENVIRONMENT: Work is indoors and outdoors in all weather conditions. Noise level is moderately loud. Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job. Selection Procedure The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website: Why Renton? The City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application. Recruitment Process: The screening process will include a review of minimum qualifications and applicants selected for an interview will be contacted by the hiring manager via email and/or phone. At minimum, this position will be subject to a standard criminal background check.? Communication from the City of Renton: E-mails from rentonwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders.