Senior Windows System Infrastructure Administrator

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenances, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment,Zoro.comoffers customers access to more than 14 million products, andMonotaRO.comoffers more than 24 million products. For more information, visitwww.grainger.com.

Compensation

The anticipated base pay compensation range for this position is$79,000.00 to$131,600.00.

Rewards and Benefits:

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Job Overview:
We are seeking an experienced Infrastructure Administrator III to join our team. The ideal candidate will have strong technical expertise in Windows Server management, advanced PowerShell scripting, AWS operational support and a solid background in leading technical teams through peer influence and training. You will be responsible for deploying, configuring, and managing critical infrastructure systems that support various operational functions within Grainger, including warehouse management, financial systems, and more. Your role will contribute to ensuring system availability, enhancing automation, and continuously improving operational efficiency. You will report to Manager, IT operations and will have the opportunity to work remotely.

You Will:

• Windows Server Administration: Manage and maintain Windows Server environments, including Windows Server 2016/2019, Active Directory, DNS, DHCP, IIS, and other essential server roles.
• System Monitoring & Maintenance: Design and implement robust monitoring solutions (e.g., disk usage, CPU/memory performance) to ensure the health and availability of critical applications and infrastructure.
• Support and Troubleshooting: Provide expert-level support for system administration, including issue triage, root cause analysis, and resolution of complex technical problems.
• Automation and Process Improvement: Develop and implement automation solutions using tools such as PowerShell, Ansible Automation Platform(AAP), and Group Policy Objects (GPO) to eliminate manual tasks and improve system reliability.
• Peer Training & Mentorship: Lead and influence peers through training and knowledge-sharing sessions, fostering a culture of continuous technical learning and improvement.
• Collaboration: Work closely with cross-functional teams (e.g., Frontline Operations, Command Center) to resolve escalated technical issues and ensure effective resolution.
• Incident and Change Management: Adhere to best practices in Change, Incident, Problem, and Request Management to ensure consistent delivery and documentation of IT operations.
• On-call Support: Provide 24x7 on-call support on a rotational basis to resolve production issues outside of regular hours, approximately once per month.

You Have:

• Bachelor's Degree or equivalent experience
• 3+ years Windows Server Administration (2016/2019) Experience Required
• Technical Expertise:
  • Advanced PowerShell scripting skills, with proven ability to automate system tasks and improve infrastructure management.
  • Proficient in managing Active Directory, LDAP, DNS, DHCP, IIS, and Windows security.
  • Experience in automating IT infrastructure using tools like Tanium, AAP, Terraform, and GPO.
  • Familiarity with relational databases (MS SQL Server, Oracle) and how OS layer supports those technologies.
• AWS Experience: Hands-on experience working with Amazon Web Services (AWS) infrastructure, with preference given to candidates who are AWS SysOps Certified.
• Monitoring and Troubleshooting: Expertise in using monitoring tools such as Splunk, Zenoss, or equivalent to monitor infrastructure health and performance.
• Networking and Security: Solid understanding of networking concepts (TCP/IP) and experience managing Windows security, users/groups, and associated technologies.
• System Design & Optimization: Experience with system performance optimization, incident resolution, and process improvements for infrastructure systems.
• Soft Skills:
  • Strong communication skills for effective technical mentoring and leading peer groups.
  • Ability to collaborate effectively with cross-functional teams and prioritize tasks
  • Strong analytical skills to identify system issues and optimize performance.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one's employment. With this in mind, should you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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