Retail Manager

The Retail Manager will serve as a strong leader in the Marvin Home Center (MHC). This person will lead a team of Assistant Retail Managers, salesclerks, cashiers, and stock associates in providing an excellent shopping experience for all customers.

Provide effective leadership which helps shape a culture of trust, communication, and collaboration.
• Manage strategic inventory planning and execution to include market-competitive SKUs, margin optimization, quick turns and limiting overstock in the retail store.
• Work with General Manager on product selection, merchandising and efficient buying, while establishing proper inventory levels for seasonal and staple products.
• Develop, inspire, and empower MHC team members on such items as merchandising, pricing, product knowledge, salesmanship and customer service.
• Ensure superior customer service is delivered in the store, by developing a team of highly trained associates, that are great problem solvers friendly and helpful to customers, are responsive and follow-up with customers through strong communication skills.
• Deliver a brand image that positions the Home Center as the place to go for great service and is a hub of the community with events and promotions that bring people into the store.
• Direct a business strategy determined by the General Manager for MHC in alignment with company plans and customer needs.
• Meet and exceed retail sales targets through analyzing sales data and planning with the General Manager.
• Gives recommendations to the General Manager of cost-effective strategies for advertising and marketing.
• Responsible for store opening and closing procedures.
• Address customer service issues, supplier issues and negotiations.
• Ability to manage payroll to sales and schedule based on work needs and life balance of staff.

• Bachelor's degree in Business, Business Administration, or related field highly preferred, but less formal education with more on-the-job experience may be substituted
• 5+ years of home center or hardware related retail management experience
• Able to manage and lead people in a team environment and work cross-functionally in a matrix management environment
• Excellent communication skills
• Strong leadership skills
• Good attitude and able to motivate others
• Good working knowledge of the products that are typically carried at the Home Center
• Good merchandising skills

Schedule: Monday - Friday varied hours; rotating weekend work required

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

• $300 annual wellbeing account to spend on what helps you feel happy + healthy
• Better Living Day! (a paid day off to go have some fun)
• Annual profit sharing - recognizing everyone's contribution to Marvin's success
• Giving at Marvin - participate in organized volunteer opportunities
• Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.