Manager Patient Safety

General Description:

Position is responsible for the supervision of clinical and administrative staff, the implementation and follow up on patient safety initiatives and creating a culture of safety in all OU Health areas. Takes a scientific approach to analyzing risk, identifying areas of concern, and implementing programs and policies that reduce the incidence of errors and improve patient outcomes.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Responsible for balancing workloads of personnel, monitoring compliance with departmental policies, establishing departmental priorities and enforcing a culture of collaboration within the larger organization.
• Conducts annual performance reviews with staff and serves as a mentor as well as a leader.
• Identifies patient event trends through a daily review of all event reports from RLDatix.
• Participates in Root Cause Analysis meetings and takes lead on all Action Plan follow up and completion.
• Creates and distributes patient safety initiative metrics and monitoring reports to leadership.
• Works with the Patient Safety Officer to set and achieve patient safety goals.
• Identifies and coordinates industry and service provider resources and tools to elevate the OUH patient safety program.
• Serves as a resource for providers and staff in all areas concerning patient safety.

General Responsibilities:

• Serves as a department representative and contributing member on various committees.
• Participates in after-hours and weekend call rotation regarding patient safety concerns/event from patients, visitors, physicians, and employees.
• Performs other duties as assigned.

Minimum Qualifications:

Education: Master's degree in healthcare related field required.

Experience: Five (5)years of experience in healthcare, clinical, patient safety, regulatory, or risk management roles AND at least three (3) years of progressive leadership experience in healthcare required

License(s)/Certification(s)/Registrations(s): Certified Professional in Healthcare Risk Management (CPHRM) or Certified Professional in Patient Safety (CPPS) required, or attainment within 12 months from hire date. AND Six Sigma or LEAN or Team STEPPS.

Knowledge, Skills, and Abilities:

Strong verbal and written communication skills

Excellent interpersonal skills with the ability to effectively work collaboratively with all groups of people including leadership

Demonstrated knowledge of patient safety principles.

Proficient with MS Office products.

Strong analytical, decision making, critical thinking and problem-solving skills.

Able to work in a challenging, varied, and fast paced environment with multiple high priority deliverables.