Planner (Chandler, AZ)

Edwards is proud to lead the vacuum and abatement industry. Committed to safe and sustainable innovation, our Field and Onsite Service teams work alongside our customers, to install, commission, maintain and troubleshoot our Products, enabling technology for everyone across the planet.

The Planner is responsible for the scheduling/planning process for installation schedules that meet tool install schedules and customer requirements. This role is responsible for planning, scheduling and tracking of work items; including trades interaction, 3rd party schedule verification, Tool Owner schedule interaction, Milestone tracking and progress updates, including:

• Excel spreadsheet tracking with metric
• Powerpoint presentation updating
• Scheduling meetings with Signoff workgroup
• Meetings with trades to coordinate workarea interactions during POC and commissioning activities

Main Responsibilities

• Assists with the direction of team daily operational activities while providing single point of contact for customer for the assigned installation, conversion and retrofit programs.
• Work with Intel Tool Owners and Area Coordinators to create and maintain tool upgrade schedule.
• Coordinate with trades to ensure minimal impact to activities during scheduled upgrade times
• Single point of contact for all customer related enquiries and issues relating to the assigned programs.
• Establish and audit local operating procedures to provide a training aid and reference source for Edwards personnel to facilitate seamless execution of upgrade and retrofit programs.
• Performs special projects at customer site with supervision as needed from senior technical experts or project management.
• Assists with failure analysis by providing information on mode of failure on each equipment failure.
• Submits information to Edwards technical department to drive equipment improvements.
• Can support the input of data into the service management application for specific work activites on upgrades, retrofits and conversions as assigned by the site team leader.
• Maintains punctual, regular and predictable attendance.
• Works collaboratively in a team environment with a spirit of cooperation.
• Respectfully takes direction from [supervisor/ manager].

Education level

• High School diploma or equivalent

Relevant Previous experience

• 1-2 years related industry experience

Knowledge areas/Skills

• Excellent Organization, planning and coordination skills ,
• Proven track record in a customer facing environment
• Good communication skills and work ethic.
• Proficient in MS Excel, Word and Powepoint application

About Edwards

Edwards is a leading developer and manufacturer of sophisticated vacuum products, exhaust management systems and related value-added services. Edwards solutions are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells. They are also used within an increasingly diverse range of industrial processes including power, glass and other coating applications; steel and other metallurgy; pharmaceutical and chemical; and for scientific instruments in a wide range of R&D applications.

Edwards has over 4,000 employees worldwide engaged in the design, manufacture and support of high technology vacuum and exhaust management equipment. Edwards has state-of-the-art manufacturing facilities in Europe, Asia and North America.