Supervisor, PBX & Emergency Response - OC Hospital
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![]() United States, California, Irvine | |
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Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. This role reports to the Manager of PBX and Emergency Preparedness. The Supervisor, PBX & Emergency Response is responsible for the day-to-day activities of the PBX Call Center; Specifically oversees the staff and assures adherence to established policies and procedures as well as sufficient staffing; Has accountability for the coordination of Customer Service delivery; Supervise PBX Call Center Associates on a day-to-day basis including high quality standards, sufficient staffing coverage and adherence to established policies and procedures. Assists the Manager as needed with any other duties as assigned. As a successful candidate, you will:
Qualifications Your qualifications should include:
City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE. |