Student Assistant - IT

Position Summary:

If you are interested in this position, please contact:

Timothy Lee
Director, ITS Finance & Administration
timothy.lee@yu.edu

Position Responsibilities:

The Student IT Assistant will assist our department with IT needs. We expect candidates to have a basic knowledge of using computers and we provide training for the following responsibilities.

• Perform walk-in support for students
• Open and resolve tickets for users' issues using the ticketing system (SNOW)
• Assist students utilizing Academic Computing services such as connecting a laptop to a wireless network, downloading and installing Antivirus software, login to Gmail Account, printing accounts, and computer lab account...etc.
• Help students with basic applications such as Microsoft Office, YU Gmail and Canvas
• Regular computer labs and library visits and reporting of the status of computers and printers
• Help staff to maintain the printers around the campus; remove paper jams and feed paper trays as needed

Experience & Educational Background:

• Must be a current YU Student
• Must be Work Study Eligible

Application Instructions:

If you are interested in this position, please contact:

Timothy Lee
Director, ITS Finance & Administration
timothy.lee@yu.edu

Salary Range:

$17.00 - $18.00 per hour

About Us:

Yeshiva University is dedicated to academic excellence, intellectual exploration, and the advancement of timeless values that shape and impact lives. With a rich tradition rooted in Jewish thought and heritage, YU fosters a dynamic learning environment across its undergraduate, graduate, and professional schools. Our mission is to cultivate the next generation of leaders who will contribute meaningfully to society, guided by a commitment to ethics, innovation, and service. Our community extends far beyond the classroom, encompassing thousands of students, faculty, staff, and more than 70,000 alumni and supporters worldwide, all working together to build a brighter future.

As a Yeshiva University employee, you will be part of a welcoming, diverse, and intellectually engaging community that values collaboration, excellence, and professional growth. We offer a supportive and stimulating workplace with tangible employee benefits, opportunities for advancement, and a strong sense of purpose. Beyond professional development, YU is committed to ensuring a high quality of life for its employees, offering a work environment that prioritizes well-being, work-life balance, and a culture of mutual respect. Every role at YU contributes to our broader mission of education, research, and societal impact, ensuring that all members of our community-students, faculty, staff, alumni, and friends-are inspired to make a difference. We invite you to bring your talent and passion to YU and join us in shaping the future.

Equal Employment Opportunity:

Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.