Benefits Specialist

SUMMARY:This position will support the overall benefits department and the Benefits Manager by providing exemplary service to the organization and employees.

DUTIES AND RESPONSIBILITIES

1. Responsible for managing the benefits tickets within the Human Resources ticket system for resolution or escalation.
2. Assist with communication and standards for best practice protocols. Collaborate with the Benefits team on new benefit plan offerings, design, and marketing of new initiatives.
3. Administer Retirement & 401k Plans including eligibility tracking, enrollment reconciliation, account funding maintenance, and performing the plan audits.
4. Responsible for the creation, maintenance, and control of all personally identifiable information or any other information protected by Confidentiality and Privacy Standards, in compliance with Mass Regulations on Personal Identity Regulations and HIPAA.
5. Responsible for Benefit orientation, assisting employees with enrollment in their entitlements and issue resolution.
6. Report all Workers Compensation claims to Workers' Compensation vendor and missed time claims to our third party leave administrator as well as documenting all ADA cases within our ADA tracking tool.
7. Assist Benefits Manager with daily management of all benefit programs and policies.
8. Distribution of employee communications including but not limited to: annual notices, 401k related disclosures, employee offerings, and engagement events.
9. Manage and schedule all employee engagement initiatives and events and assist with survey deployment and reporting.
10. Special projects and assignments as business dictates.
11. Responsible for the maintenance, creation and control of all personally identifiable information or any other information protected by any Confidentiality or Privacy Standards or Company Policies that you have access or knowledge of, including but not limited to any state or federal regulations including HIPAA.

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

SKILLS AND QUALIFICATIONS

• Bachelor's degree preferred
• 0-2 years of experience
• Ability to manage competing deadlines effectively
• Organized and detail oriented
• Strong computer skills including proficiency in Microsoft Office including Excel
• Ability to communicate effectively in writing and verbally, including presenting to large groups.

PHYSICAL DEMANDS

• Sitting for extended periods of time
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computing equipment
• The employee frequently is required to talk or hear
• The employee is occasionally required to reach with hands and arms
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Fast paced office environment
• Ability to work nights and weekends as business dictates
• The noise level in the work environment is usually quiet

CERTIFICATES, LICENSES, REGISTRATIONS

• None required

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics