Business Systems Admin Professional

Here, it's different. Come join us.

Children's Hospital Colorado, Colorado Springs is a top-ranked hospital located in a top-ranked city.

With a regional team of more than 1,000 team members, Children's Colorado has been present in southern Colorado since 2001 and now has team members at five locations providing outpatient specialty care, emergency care, inpatient care and therapy care. Children's Hospital Colorado, Colorado Springs is the first pediatric-only hospital in the region and includes the region's only emergency department and operating rooms built just for kids and served by pediatric experts who have dedicated their lives to treating kids - and only kids - and who are directly linked to one of the country's leading pediatric academic medical centers.

Here, we know it takes all of us, every role, to deliver the best possible care to each child and family we treat.

That's why we build our teams toward a foundation of equity in access, advancement, and opportunity. We know teams of individuals with different identities and backgrounds can nurture creativity and innovation. We know we can see, treat, and heal children better when our team reflects the diversity of our patient population. We strive to attract and retain diverse talent because we know a truly inclusive and equitable workforce will help us one day realize our most basic calling: to heal every child who comes through our doors.

A career at Children's Colorado will challenge you, inspire you and motivate you to make a difference in the life of a child.

Learn about Children's Colorado and our culture: https://www.youtube.com/user/thechildrenshospital

Find out more about living and working in Colorado Springs: https://coloradospringschamberedc.com/live-work/

This position is responsible for standard level work assisting with planning, designing, implementing, maintaining, and providing ongoing optimization and support for business/ERP applications including cloud or web based systems. Duties include participating in the creation of functional and technical design specifications for business/ERP applications and collaborating with analysts and other IT professionals to design technical solutions.

Department Name: CSH Infrastructure_Tech Svcs
Job Status: 40 hours per week, eligible for benefits
Shift: Days, 0800-1700

This position will support all CHCO locations.

EDUCATION - Bachelor's degree is required.
EXPERIENCE - Minimum of three (3) years of related experience is required.
EQUIVALENCY - Combination of post-high school education, job related certification and/or related experience equivalent to seven (7) years may be considered in lieu of minimum requirements.

Preferred: prior CMMS and Biomed Experience

ESSENTIAL FUNCTIONS

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the functions which the employee may be expected to perform.

• Supports end users and provides primarily Tier 1 and limited Tier 2 support for supported systems.
• Gathers information for reported incidents and problems, assists with troubleshooting, and escalates as needed.
• Establishes and maintains robust working relationships with leaders and end-users within designated support area(s), as well as analysts.
• Assists with and conducts complex business needs assessments, and reviews business structure, policies, and operations to assist in supporting business/ERP applications.
• Assists and collaborates with end users to validate and translate requirements into detailed delivery designs.
• Validates and confirms new or changed functionalities to ensure customer specifications are met.
• Assists in maintaining system security to ensure data confidentiality.
• Assists with identifying system(s) functionality and integrated technology opportunities and solutions for resolving business problems.
• Assists with the creation of functional and technical design specifications and collaborates with analysts and other IT professionals to design solutions.
• Performs workflow assessments, capture business needs, and analyze internal systems to determine functional requirements for optimal utilization of business/ERP applications.
• Analyzes business processes and activities and recommends improvements to business processes.
• Assists with and communicates the development, implementation, and production of integrated technology systems.
• Creates systems documentation including business process flows (BPF), test scripts, user acceptance testing (UAT) scenarios, end-user documentation and guides and training materials.
• Participates in planning, developing and executing functional, system regression, integration and performance testing.
• Contacts and works with vendors to resolve software issues with delivered functionality.
• Researches vendor products to stay current on new and existing functionality. Considers future product capabilities in current designs.

SCOPE AND LEVEL

• Guidelines: Possesses knowledge of and applies the fundamental concepts, practices and procedures within a particular field of specialization.
• Complexity: Duties and tasks are varied and somewhat complex, but usually involve limited responsibility. Procedures, methods and techniques to carry out work may not be well defined, requiring greater analysis.
• Decision Making: Has some discretion in making some decisions. Decisions and recommendations are made after contemplative analysis and with independent judgment and ingenuity. May escalate the most complex and important decisions to a higher level employee, supervisor and/or manager.
• Communication: Communicates explanatory and/or interpretive information relative to the organization and/or own function with team members, peers, management, clients and in limited cases, the public. Uses some discretion and independent judgment when information is exchanged, gathered and/or presented. Defers to higher level team members and/or management in many situations.
• Supervision Received: Works under some supervision, conferring with higher level employees, supervisor and/or manager as needed.

• Vision - Near: clear vision at 20 inches or less
• Weight Lifted/Force Exerted: up to 10 pounds/4.5 kilos, up to 1/3 of time
• Hearing: able to clearly hear details
• Sit: 2/3 or more of time
• Talk: able to communicate verbally
• Mental/Emotional: able to work in close proximity to others and/or in a distracting enviro
• Mental/Emotional: able to cope with stress effectively
• Mental/Emotional: able to prioritize effectively

WORK ENVIRONMENT

• Mental/Emotional: able to tolerate ambiguity
• Mental/Emotional: able to prioritize effectively
• Mental/Emotional: may be subject to many interruptions
• Office Work Environment: Regular/frequent exposure
• Bloodborne Pathogen Category 2: Occasional exposure to blood/body fluid

It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other status protected by law or regulation. Be aware that none of the questions are intended to imply illegal preferences or discrimination based on non-job-related information.

The position is expected to stay open until the posted close date. Please submit your application as soon as possible as the posting is subject to close at any time once a sufficient pool of qualified applicants is obtained.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.

Here, you matter. As a Children's Hospital Colorado team member, you will receive a competitive pay and benefits package designed to take care of your needs that includes base pay, incentives, paid time off, medical/dental/vision insurance, company provided life and disability insurance, paid parental leave, 403b employer match (retirement savings), a robust wellness program, and access to professional development resources to help you advance and grow.

As part of our Total Rewards package, Children's Colorado offers an annual employee bonus program that rewards eligible team members based on organizational performance. If organizational goals are met for the year, the bonus is paid out the following April.

Children's Colorado delivers annual base pay increases to eligible team members based on their performance over the previous year.