Senior Manager, CUSO Financial Crimes Training & Communications

What is the Opportunity?

The Senior Manager, in collaboration with CUSO Financial Crimes Chief Administrative Officer and key stakeholders, is responsible for the design, development, and execution of the Financial Crimes ("FC") employee learning and communications strategy within the region. This role oversees and/or manages the design and delivery of classroom and technology-based training programs.

What will you do?

• In alignment with the enterprise FC team, develop a risk-based learning curriculum for CUSO FC staff within (and supporting) the region, including:

  • The identification of role-based skills and proficiency levels within the region,

  • The execution of the RBC Enterprise FC framework for skills gap assessment,

  • The creation, roll-out, and maintenance of targeted role and skill-based learning pathways that provide a rich employee experience from onboarding to continued education.

  • The production of an annual learning plan informed by the risk-based approach.

• On an ad hoc basis, create or oversee the creation, design, and delivery of training content within the region.

• As appropriate, coordinate with key stakeholders to obtain funding and project management support for learning initiatives.

• Collaborate with the RBC Enterprise Training and Communications team to align and manage the communication channels for Financial Crimes staff and key constituents within the region.

• Supporting the CUSO FC teams in the execution of FC communications events and initiatives and align with the RBC enterprise communications initiatives.

• Provide effective performance management and coaching of staff to ensure employees understand RBC's vision and values and demonstrate leadership behaviors.

What do you need to succeed?

• Experience in developing and implementing informal and formal learning strategies and projects within a large, complex corporate environment, preferably with global scope.

• Ability to understand and articulate financial crime risks.

• Proven skill and capability in learning design and development at the curriculum, course and module level in all channels of learning design (including digital multimedia).

• Demonstrated experience managing professional staff.

Nice-to-Have:

• Demonstrates expertise in written communication and creates professional and timely communications

• Extensive knowledge of risk and compliance management, and/or governance practices, including a working knowledge of financial crime related program requirements relating to BSA, USA PATRIOT Act, OFAC, and FCPA.

• Skilled in Microsoft Office applications such as Outlook, Excel, Word, PowerPoint, SharePoint, Power BI or Access

• Multimedia experience with digital channels; comfortable with web design tools such as Canva or Figma.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunities to do challenging work.

• Opportunities to build close relationships with clients.

The expected salary range for this particular position is $110,000-$190,000 (New Jersey), $85,000-$150,000 (Minnesota) depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture

• Enables collective achievement of our strategic goals

• Generates sustainable shareholder returns and above market shareholder value

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.