Documentation Coordinator

The Pasha Group
United States, Texas, Irving
500 East John Carpenter Freeway (Show on map)
Apr 07, 2025
Description Position at The Pasha Group Information for California residents about our collection and use of job applicant personal information can be found here: Privacy Practices Master the Details That Keep Cargo Moving - Join The Pasha Group as a Documentation Coordinator At The Pasha Group, precision matters. For more than 75 years, we've been a trusted name in global logistics, and every successful shipment starts-and ends-with the right documentation. We're seeking a detail-oriented Documentation Coordinator to ensure cargo is accurately documented, billed, and delivered with care. In this role, you'll be at the core of our cargo documentation process-supporting everything from customer records and vessel reconciliations to billing and exception handling. If you take pride in accuracy, communication, and helping operations run smoothly, this is your opportunity to be part of something big. Your Role: Own the Documentation Lifecycle Ensure every shipment is processed correctly, efficiently, and with total accuracy. Document Preparation: Complete paperwork for inbound and outbound shipments, including hazardous material certifications Customer Profiles: Maintain up-to-date customer records, requirements, and preferences in internal systems Vessel & Billing Support: Reconcile vessel activity and generate arrival notices, manifests, bills of lading, and invoices Data Entry & Updates: Enter and update shipment and customer information in operations systems Scanning & Archiving: Organize documents in the Document Management System and update daily logs Reporting & Follow-Up: Review incomplete documentation reports, follow up with carriers and vendors, and resolve missing information Exception Handling: Troubleshoot discrepancies in rates, weight, commodity codes, and more; manage escalated service requests Process Improvement: Share insights with team leads to enhance documentation accuracy and workflow efficiency What You'll Bring to the Team Detail-driven, customer-focused, and ready to support logistics operations. Education: High school diploma or equivalent required; associate degree in Accounting, Business, or related field preferred Experience: 2+ years in logistics, shipping, documentation, or a similar administrative role Experience with cargo or transportation documentation is highly preferred Skills & Tools: Microsoft Office (Excel, Word, Outlook): Basic proficiency Strong verbal and written communication skills High level of accuracy in data entry and attention to detail Soft Skills: Professional, courteous, and customer-service focused Able to manage time, tasks, and priorities independently and in a team setting Handles confidential information with tact and discretion Where You'll Work Behind the scenes but at the center of every shipment. Environment: Corporate office Physical Demands: Regular computer work, document handling, and occasional lifting (up to 20 lbs) Daily Activity: A mix of paperwork, digital systems, communication, and coordination across teams Why The Pasha Group? Because when the details are right, everything runs right. At The Pasha Group, we believe that Excellence, Honesty, Integrity, Innovation, and Teamwork are more than values-they're how we work every day. As a Documentation Coordinator, your work ensures cargo is properly processed, customers are satisfied, and the operation stays on track. Ready to be the engine behind efficient cargo documentation? Apply now and bring your accuracy and organization to The Pasha Group. Screening Requirements Background Checks Must be fully vaccinated against COVID-19, except as prohibited by law. The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories The Pasha Group family of companies are EOE/AA Employers - Minority/Female/Veteran/Disabled/and other Protected Categories