Inside Sales Representative/Account Manager

The Customer Service Representative focuses on collaborating closely with our Sales Representatives and Customers to fulfill their needs. This role involves interacting with customers regarding order placements, delivery scheduling, external communications, and internal plant communications.

Responsibilities include but are not limited to:

• Managing multiple accounts
• Processing and expediting orders
• Managing finished goods inventory
• Handling external and internal communication for orders & releases
• Coordinating timely deliveries

• Commitment to providing outstanding customer service
• Ability to multi-task in a fast-paced environment
• Ability to work in a team atmosphere
• High attention to detail
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Computer skills with working knowledge of Microsoft Office software.
• Prior customer service experience is a plus, but no experience is required.

Along with a competitive salary, the chosen candidate will receive a comprehensive benefits package that includes medical, dental, vision, prescription drug coverage, access to free employer clinics, wellness programs, short-term disability (STD), long-term disability (LTD), life insurance, a company-matching 401(k), and an onsite fitness center.

Started in 1933, Green Bay Packaging Inc. is a family-owned, vertically integrated company consisting of corrugated container plants, a folding carton facility, recycled and virgin containerboard mills, pressure-sensitive label roll stock plants, timberlands, a paper slitting operation, and a sawmill facility. Headquartered in Green Bay, Wis., Green Bay Packaging Inc. employs over 5,300 team members and operates 40 facilities in 16 states, each with a dedication to innovative development of its products and forestry resources, with a focus on safety, sustainability, quality, and continuous improvement. For more information about Green Bay Packaging Inc., visit gbp.com.