VAR Channel Manager, Spectrum Business

This REQ has been posted beyond its original intended date. Are you enthusiastic about talking to clients from all walks of life? Are you intuitively able to assess needs for improvement and opportunities? If so, then you might be a great fit for our Client Services Manager IV role at Spectrum Business.

At Spectrum Business,, we help business clients reach their boldest ambitions. As a part of the Sales Operations team, you'll gain extensive knowledge about the latest in telecom. This information will help simplify client experiences as you solve their technology needs and develop contracts for them. Our innovative portfolio includes fiber Internet access, Ethernet, managed network, managed security, managed Wi-Fi services, and Enterprise Voice and TV solutions.

BE PART OF THE CONNECTION

The Client Services Manager IV is an expert position which works with high monthly revenue clients, larger employee counts, and advanced levels of IT and billing resources. The Client Services Manager is highly collaborative with great leadership skills which will be displayed as you work face to face with assigned clientele and various internal teams, working to improve the life cycle of clients. This role will also require technical aptitude.

WHAT OUR CLIENT SERVICES MANAGERS ENJOY MOST

• Enhancing the customer experience
• Serving as a leader
• Developing internal and external relationships

If you're a people person who can continuously learn new sales skills and techniques, you will thrive on the Sales Operations team. You can expect a high volume of interactions including outbound calls, emails, discovery appointments, and the ordering of related activities. A resilient customer-first mentality and aspiration for excellence will create a great deal of satisfaction as you enjoy achieving sales goals.

WHAT YOU'LL BRING TO SPECTRUM

Required Qualifications

• Experience: Telecommunications, client service, and or sales experience (5+ years)
• Education: Bachelor's degree or equivalent combination of education and experience
• Technical skills: Proficient in MS Office, Salesforce, CRM tools
• Skills: Communication, project management, collaboration, sales, management
• A Valid Driver's License with a good driving record is required

SPECTRUM CONNECTS YOU TO MORE

• Unique Work: No two days are ever the same as you spend most of your time getting to talk to people from all over the United States.
• Dynamic Growth: The growth of our industry and evolving technology powers our employees' careers as they move up or around the company.
• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career.
• Competitive Pay: Our workforce is key to our long-term success and we're proud to invest in them. That's why our employees earn at least 3X the federal minimum wage.
• Total Rewards: See all the ways we invest in you-at work and in life

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