Account Specialist, Corporates

Thomson Reuters
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k)
United States, New York, New York
3 Times Square (Show on map)
Apr 10, 2025
Are you passionate about leveraging your experience in a world-class company that leads the market in both content and technology? Do you thrive in driving renewal and upsell sales motions for existing accounts and are motivated by uncapped commissions? We are seeking a strategic and results-driven professional to grow our Thompson Reuters customer portfolio with corporate accounts. The ideal candidate is motivated to be part of a winning team to grow a portfolio of high-value accounts, building key relationships with decision makers in corporate accounts. Must be a customer-centric person with exceptional communication, High-impact delivery, and great team player. About the Role: As an Account Specialist, you will: Partner with account executives and managers to drive sales, upsell, cross-sell opportunities, and manage renewals by providing relevant data and insights Close renewals and upsell opportunities for assigned geography or as part of a pooled resource group Identify the best virtual channels for engaging with customers and validate customer needs to shape product plans Effectively manage and grow your book of business by maintaining strong relationships with existing clients and identifying new opportunities for expansion Track and manage all customer renewals, ensuring timely and accurate processing Prepare and send out quotes, contracts, and necessary documentation proactively and efficiently Serve as a point of contact for customers regarding sales, renewal, and support inquiries, and provide regular updates to the sales team and management Support in developing and executing territory growth strategies and focus on driving retention to achieve renewal targets Use an automated, insight-driven Salesforce workflow to progress deals Maintain and update accurate customer information in the CRM system Nurture opportunities and move more renewals outside the 'digital first' selling scenarios to close for existing 'non-named' account renewals and incremental sales (upsell) About You: You're a fit for the role if your background includes: SaaS experience and a customer-centric approach Ability to manage 200+ accounts effectively Strong attention to detail and Analytical skills Excellent verbal and written communication skills in both English and Spanish preferred Strong interpersonal skills, maintaining professionalism and a personable demeanor Proficiency in CRM software and sales tools, particularly Salesforce Intermediate computer skills, including proficiency in Microsoft software programs A motivated, competitive, and positive attitude with the ability to maintain stable performance under pressure Agile learning capabilities to quickly acquire new knowledge and skills A commitment to a schedule that aligns with the customer's workday Join us to make an impact by driving growth and success in our expansion efforts. #LI-D2E What's in it For You? Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan. Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The target total cash compensation range varies across locations. For any eligible US locations, unless otherwise noted, the target total cash compensation range for this role is $77,000 - $143,000. This is inclusive of both base pay and any target sales incentive. Pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay and any target sales incentive are part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs. This job posting will close 05/30/2025. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.