Senior UX Designer

Vector Solutions is the leader in providing industry-focused SaaS solutions that connect content and technology. Vector's unique product set aims at training and learning management, continuing education (CE), compliance, workforce scheduling, safety management, and more.

At Vector Solutions, we're on a mission to serve everyday heroes in public safety, education, and industry with smart, effective training and operational tools. We're looking for a strategic, research-driven Senior UX Designer to join our central UX team and help elevate the user experience across our portfolio of enterprise learning management products-including our flagship platform, Target Solutions.

As a Senior UX Designer, you'll work collaboratively across product, engineering, and research to shape intuitive, accessible, and high-impact user experiences. You'll own the UX vision for your products, design iteratively in Figma, and lead foundational research that informs every step of the product lifecycle. This role is for someone who thrives in complex systems, knows how to translate ambiguity into action, and believes great design starts with empathy.

What You'll Do:

• Lead UX efforts for one or more enterprise LMS products, driving both strategic vision and day-to-day execution
• Apply Design Thinking methodology to guide teams from problem framing to solution validation
• Plan and conduct UX research using a mix of qualitative and quantitative methods
• Create wireframes, prototypes, and high-fidelity designs in Figma, iterating based on feedback and testing
• Collaborate closely with Product Managers, Engineers, and other UX teammates in an agile environment
• Contribute to design consistency through shared UX patterns and systems
• Communicate design rationale and research insights clearly to stakeholders and partners
• Other duties as assigned

• 5 years of experience designing digital products, preferably in enterprise or SaaS environments
• Bachelor's degree in Design, HCI, Human Factors, Psychology, or a related field (preferred) , or equivalent experience
• Proven experience applying Design Thinking to real-world product challenges
• Advanced skill in UX research-from planning studies to synthesizing insights that drive product direction
• Autonomous, proactive work style-you're comfortable leading workstreams, setting your own calendar, and initiating research and design
• Strong communication and storytelling skills, especially in stakeholder conversations
• Proficiency with Figma and agile team workflows

Preferred:

• Master's degree in a related field (e.g., HCI, Design, or Behavioral Sciences)
• Experience in e-learning, public safety, or compliance-driven industries
• Familiarity with accessibility principles and designing for scale

What You Can Expect:

• Friendly, open, and casual work environment
• Comprehensive benefits package effective the first of the month after hire
• Matching 401(k) retirement plan
• Healthy work-life balance with flexible work arrangements and generous time off
• Generous referral incentive program
• Tuition Reimbursement Program
• Pet Insurance
• OnePass Gym/Wellness Discount Program
• Calm Health-Employee Membership
• Company social events
• Employee Resource Groups
• Philanthropic opportunities
• Making a meaningful impact on mission-driven products used by frontline professional
• Collaborative, curious teammates who love solving hard problems with empathy and creativity

What We Value:

• Teamwork - Above all, we're a team. We give and value feedback. We support each other, respect each other and work together to accomplish our common goals and serve our customers. Once we make decisions, we align behind them as a team.
• Customers First - Our customers' success is our success. They are why we are here. We work to earn the trust of our customers and always deliver on our commitments.
• Make a Difference - It's not a job, it's a calling. We have passion for our mission, for our customers, for our work, and for sharing a fulfilling experience with our fellow team members.
• Inclusiveness - Uniqueness is powerful. We support an environment of respect, belonging, and community that promotes a variety of perspectives and crucial conversations, leading to better outcomes.
• Act Now - We act with urgency. The best time to get something important done is now. We don't wait and let perfection be the enemy of good.
• Curiosity - We love a good challenge. We're scrappy, we stretch ourselves to be the best, ask questions, learn from our mistakes, and are dedicated to continually improving and growing.
• Ownership - We own the outcome and don't pass the buck. The score matters. We hold ourselves and each other accountable. We treat company resources like they are our own.

Vector Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, gender, race, color, religion, national origin, age, pregnancy, disability, genetic information, or status as a protected veteran.