DISPATCHER - CONCRETE

BID ANNOUNCEMENT

Dispatcher - Concrete, PR

Chicago Department of Transportation

Pothole and Pavement Maintenance Division

Number of Positions: 1

(Additional vacancies possible pending budget approval)

Starting Salary: $50.15 p/h

Applications for this position will be accepted until 11:59pm CDT on April 28, 2025.

This position is open to the public and all current city employees covered under the City's Collective Bargaining Agreement with the County, Municipal Supervisors and Foremen Local 1001 (Bargaining unit 54)

Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION

Under general supervision, work in the Department of Transportation, assigned to staff a concrete district office or the central office for concrete operations, performing a variety of dispatch/communications and administrative activities to support the work functions of concrete work crews in the field, and performs related duties as required

ESSENTIAL DUTIES

• Receives calls from crews reporting sidewalk, curbs and vaults repaired and completed; accesses 311-CSR system to update records and close out service requests
• Enters data into the 311-CSR system to create service requests
• Maintains contact with crews in the field and relays information on work priorities or emergency requests for concrete repairs; receives and relays messages between field and central office
• Reviews for completeness and accuracy daily work sheets submitted by work crews detailing work completed, size of crew and hours worked, equipment used, and concrete materials expended during work shift
• Uses City software to maintain and update work records, track data and prepare productivity reports
• Schedules work crews and requests resources for on-going concrete programs including installation of ADA ramps, vaults, sidewalk or curb repairs
• Prepares work schedules and generates work sheets with the location and routing of jobs to be completed by specialized work crews
• Answers phone and responds to inquiries, complaints and emergency requests for services from aldermanic offices, public officials, the public, department personnel and other City departments
• Reviews aldermanic menu of requests for concrete work to plan, prioritize and schedule work projects as directed by management
• Monitors and tracks the daily amount of concrete delivered and used in the field and prepares related reports
• Requests and obtains required construction permit for concrete projects
• Maintains contact with foreman of work crews to ensure work is progressing and arrange for additional resources as needed, and relays directives between central office and field
• Accesses records on various systems (e.g., CCM, 311-CSR) to maintain project records, updates projects, work schedules, and closes out completed projects
• Maintains and tracks data of section's work accomplishments (e.g., ramps completed, block of sidewalk) and prepares productivity reports

Additional duties may be required for this position.

Location: 1501 W. Pershing Rd

Days: Monday - Friday

Hours: 7:00am - 3:30pm

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALFICATIONS: Two years of experience working in a field or office position involving sidewalk, curb and gutter, ADA ramps, construction repairs using concrete materials and/or related equipment

SELECTION REQUIREMENTS: This position requires candidates to pass a written job knowledge exam. Candidates who pass the written exam will be interviewed. Test results will be sent out by the Department of Human Resources after test results have been compiled and analyzed. Applicants who successfully apply for the position, meet the minimum qualifications, and possess the qualifications best suited to fulfill the responsibilities of the position will be hired in seniority or lottery/random order.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

Application Evaluation: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resource staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Candidates who meet the minimum qualifications will be placed on an eligibility list in lottery order. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor