Research Specialist

Research Specialist (Sepulveda Research and Evaluation Department)

This is a remote position, and you have the option to elect into a 9/80 flex work schedule.

The pay range for this role is between $21.38 - $24.59 per hour.

About Didi Hirsch

Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation's first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch's work possible.

Summary

As a Research Specialist, you will work in the Research and Evaluation Department and will be responsible for data collection, monitoring, and reporting across multiple projects, programs, and sites. You will monitor and troubleshoot issues with data collection and databases (internal and external), implement data quality improvement projects, produce periodic performance monitoring reports, and support various department research, program evaluation, and quality improvement projects.

Primary Duties

• Independently coordinate data collection for multiple projects to ensure consistency and quality. This includes producing regular monitoring reports to monitor data collection and data entry across multiple projects.
• Enter, organize, clean, analyze, and interpret data.
• Coordinates continuous data quality improvement projects related to data collection and data entry to ensure quality of data. Troubleshoot issues that come up with data collection and data entry.
• Liaison with multiple internal departments and with DMH to troubleshoot data issues.
• Consults with individual program staff regarding administration and scoring of various outcome measures.
• Drafts and provides written and verbal feedback regarding outcomes projects to program management and staff.
• Train staff on data collection workflows.
• Develops simple surveys using a survey platform and coordinates and monitors data collection.
• Manages small scale research, program evaluation, or quality improvement projects with support from supervisor.
• May fulfill basic data requests as appropriate. Sources public data for internal requests.
• Produce data tables that support program reporting requirements.
• Provide general evaluation support to senior Research and Evaluation staff and perform other administrative duties as needed.

Position Requirements

• Bachelor's Degree, preferably in Social Science, Psychology, Sociology, or similar fields.
• 1+ years of experience working in a DMH contracted environment and/or community mental health environment required (2+ years preferred).
• Ability to work in a fast-paced environment with changing priorities by being flexible, collaborative, responsive, and adaptable.
• Strong organizational, communication (verbal and written), and problem-solving skills with the ability to prioritize assignments and meet required deadlines.
• Ability to work both independently when needed and collaboratively as a team member.
• Experience troubleshooting and problem-solving issues with data collection and data quality.
• Advanced experience in Excel required. Experience with R (or other statistical computing environments), data visualization, descriptive statistics, and inferential statistics preferred.
• Ability to gain a strong working knowledge of research and program evaluation methods.
• Ability to present ideas, information, and viewpoints clearly, both verbally and in writing.
• Experience working with electronic health record (EHR) systems and other databases.
• Efficiently use personal computer, including Microsoft Office Suite.
• Experience or training in research and evaluation preferred.
• Demonstrate commitment to team objectives as well as supporting the values and mission of Didi Hirsch as a whole.

Our Vision

A future where everyone has equitable access to care and is empowered to achieve optimal mental health and well-being.

Our Mission

Didi Hirsch provides compassionate mental health, substance use, and suicide prevention services to individuals and families, especially in communities where discrimination and injustice limit access.

CORE VALUES

Excellence: We are constantly innovating, learning from the communities we serve, and applying the latest research to advance best practices. We uphold the highest ethical standards to ensure we are providing compassionate and excellent care.
Diversity & Inclusion: We value diversity of background, experience, and ideas, committing to a workforce representative of the communities we serve. We celebrate differences and prioritize creating a sense of belonging.
Equity: We are dedicated to maintaining equitable practices in our healthcare delivery and workplace culture, and we work to dismantle disparities and discrimination within both systems of care and society.
Well Being: We are devoted to the well-being of our staff, volunteers, and communities, and believe healthy teams lead to healthy clients.
Advocacy: We advocate across all levels of government and use our voice to reduce barriers to care, including stigma, systemic racism, and parity across payers, with the goal of access to high quality, integrated healthcare for all.
Community Engagement: We build partnerships in the community and across sectors to create a more inclusive and responsive mental health ecosystem and enhance greater accessibility to care and support.

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