Staff Assistant II

Utah State University
Commensurate with experience, plus excellent benefits
United States, Utah, Price
Apr 16, 2025
Staff Assistant II Requisition ID: 2025-9017 # of Openings: 1 Location: US-UT-Price Category: Administrative/Clerical Position Type: Benefited Full-Time Job Classification: Non-Exempt College: Statewide Campuses Department: Statewide Campuses-USUE-Stud Affrs Advertised Salary: Commensurate with experience, plus excellent benefits Overview Provide administrative support and/or secretarial duties for the Office of Advising & Student Services at USU Eastern. This is an on campus position at the USU Eastern campus in Price, Utah. The position is supervised by Director of Advising & Student Services who will also conduct performance evaluations. Responsibilities Job Duties and Responsibilities: Provide front desk support and manage customer inquiries through various channels including answering phones, emails, and text messages. Maintain calendars (includes appointment reminders, checking in reserved appointments, rescheduling, and cancelling/blocking appointments as needed, etc.). Update and send Advising & Student Services related communications to students and parents. Facilitate academic advising outreach for new students including sending the advising syllabus, updating advisor assignments, and requesting batch uploads of Degree Works plans. Facilitate orientation outreach for newly admitted students including reminders to complete online orientation modules. Maintain academic advisor assignments in Banner and run other reports as needed to support the office. Maintain and recommend edits for office websites. Work closely with Director and take lead on student worker coordination, training, and scheduling.. Update and revise online orientation modules as needed. Provide administrative support for the USU 1010 Connections course. Update Advising & Student Services materials and handouts as needed. Collaborate with marketing on Advising & Student Services needs. Purchase items, process P-Card transactions, process Travel paperwork, and provide other clerical support for Advising & Student Services. Work with other departments within the building and on campus as needed. Assist Advising & Student Services with other duties as needed. Qualifications Minimum Qualifications: Two years of experience in an office setting or an associate degree/vocational training is required. Preferred Qualifications: Four years of experience; or an associate degree/technical training plus two years of experience; or a bachelor's degree is required. Work Environment and Physical Requirements Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. Knowledge, Skills, and Abilities: Skilled with computer programs and related software. Excellent critical thinking skills. Skilled in creative problem solving. Skilled with basic office equipment, including printers, copiers, and telephone systems. Good organizational skills. Strong verbal and written communication skills. Ability to handle sensitive and confidential business data and personal information. Ability to work without supervision. Knowledge of University policies and procedures. Excellent customer service skills. Required Documents Along with the online application, please attach: Resume/CV to be uploaded at the beginning of your application in the Candidate Profile under "Resume/CV" Name and contact information for 3 professional references to be entered into Candidate Profile Cover letter to be typed/pasted at the end of your application Document size may not exceed 10 MB. Advertised Salary Commensurate with experience, plus excellent benefits ADA Employees work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. University Highlights Founded in 1888, Utah State University is Utah's premier land-grant, public service university. As an R1 research institution, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education, USU remains a leader in research, discovery, and public impact. USU enrolls 28,900 students, both online and in person at locations throughout the state. Utah State's 30 locations include a main campus in Logan, Utah, residential campuses in Price and Blanding, and six additional statewide campuses, along with education centers serving every county. USU Online educates students from all 50 states and 55 countries. For over 25 years, USU Extension has served and engaged Utahns in all of Utah's counties. Competing at the NCAA Division I level, USU is a proud member of the Mountain West Conference and will join the Pac-12 Conference beginning in the 2026-2027 season. The Aggies' long-standing tradition of athletic and academic excellence is exemplified by conference championships in multiple sports, reflecting USU's commitment to perseverance and achievement. Utah State is dedicated to fostering a community where all individuals feel respected, valued, and supported. We seek to recruit, hire, and retain people from all walks of life who will champion excellence in education, research, discovery, outreach, and service. We believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be successful. Forbes recognized our commitment to employees when they named Utah State the best employer in Utah in 2023. Learn more about USU. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation for a disability, contact the university's ADA Coordinator in the Office of Human Resources at (435) 797-0122 or hr@usu.edu . updated 02/2025 https://careers-usu.icims.com/jobs/9017/staff-assistant-ii/job?in_iframe=1* Notice of Non-discrimination In its programs and activities, including in admissions and employment, Utah State University does not discriminate or tolerate discrimination, including harassment, based on race, color, religion, sex, national origin, age, genetic information, sexual orientation, gender identity or expression, disability, status as a protected veteran, or any other status protected by University policy, Title IX, or any other federal, state, or local law. The following individuals have been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies: Executive Director of the Office of Equity Matthew Pinner, discrimination@usu.edu, Distance Education Rm. 401, 435-797-1266 Title IX Coordinator Matthew Pinner, titleix@usu.edu, Distance Education Rm. 404, 435-797-1266 Mailing address: 5100 Old Main Hill, Logan, Ut 84322 For further information regarding non-discrimination, please visit https://equity.usu.edu/, or contact: U.S. Department of Education, Office of Assistant Secretary for Civil Rights, 800-421-3481, OCR@ed.gov U.S. Department of Education, Denver Regional Office, 303-844-5695, OCR.Denver@ed.gov Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-24f987935981cb41a371998be83e2acb